How to Complete KYC on OKX for Singapore Users?
Singapore users can complete KYC verification through the OKX platform. As the Monetary Authority of Singapore (MAS) has granted OKX a Major Payment Institution (MPI) license, Singapore is one of OKX's core compliant operating markets, with a standardized verification process and localized support.
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Prerequisites
Before getting started, confirm the following:
Hold a Singapore National Registration Identity Card (NRIC) or FIN card. This is the primary identification document for Singapore users completing OKX KYC verification.
Document photos ready. Ensure all four corners of the document are visible, with no glare, and all text is clear and legible.
Stable internet connection. It is recommended to complete verification using a Singapore-based IP address and network environment. OKX can accelerate the KYC process through the Singpass digital identity system, whereas in other regions it may take hours or days.
Step 1: Register an Account and Confirm Identity Type
What to do: Complete registration via the OKX official website or app, then navigate to the identity verification page.
How to do it:
Open the OKX official website or app, click [Sign Up], and complete registration using your email or phone number.
After successful registration, go to [User Center] - [Identity Verification] page.
Under [Country/Region of Residence], select "Singapore".
Completion criteria: Successfully registered an account, entered the identity verification page, and selected Singapore as the country of residence.
OKX's Singapore entity has obtained an MPI license from MAS, enabling it to offer digital payment token and cross-border money transfer services, including spot trading of cryptocurrencies, operating as a fully compliant and regulated platform.
Step 2: Select Identity Type and Fill in Personal Information
What to do: On the verification page, select the corresponding identity type and fill in personal information that exactly matches your identification document.
How to do it:
Based on your identity type, select "Singapore Citizen/Permanent Resident" or "Foreigner" (holding a FIN card).
Fill in personal information as prompted:
Full name: Must match exactly the name on your NRIC or FIN card
Document number: NRIC number (e.g., S1234567A) or FIN number
Date of birth
Gender
Completion criteria: All information filled in correctly and consistent with the original identification document.
In Singapore, OKX can leverage the government's digital identity system, Singpass, to expedite the KYC process, allowing user verification to be completed significantly faster than in other jurisdictions.
Step 3: Upload Identification Document Photos
What to do: Upload photos of your Singapore National Registration Identity Card (NRIC) or FIN card as prompted.
How to do it:
Under document type, select "Singapore National Registration Identity Card (NRIC)" or "FIN Card".
Upload the front photo of the document separately.
Photo requirements:
Use the original document for shooting; screenshots, re-photographs, or photocopies are not accepted
All four corners must be fully visible, with no cropping of borders
No glare, no obstructions, no watermarks
The photo must include full name, date of birth, document number, and anti-counterfeiting feature area
Completion criteria: Document photos successfully uploaded, with the system showing a completed upload progress bar.
OKX has listed over 50 cryptocurrencies in Singapore and is applying to MAS to list more tokens, with all listed tokens requiring prior review by MAS.
Step 4: Complete Facial Recognition (Liveness Detection)
What to do: Follow the on-screen prompts to complete facial recognition and confirm you are the person operating the account.
How to do it:
Remove glasses, hats, masks, and other obstructions to ensure your face is fully visible.
Perform the process in a well-lit environment, avoiding backlighting or shadows on your face.
Position your face within the frame and follow prompts to complete actions such as blinking, turning your head left and right, and opening your mouth.
If the first attempt fails, you may retry later; repeated consecutive failures may trigger a manual review process.
Completion criteria: Facial recognition passed, and the page prompts you to proceed to the next step.
Step 5: Wait for Review and Monitor the Result
What to do: After submission, wait for the OKX review team to process your application.
How to do it:
Users who authenticate via Singpass typically complete KYC within minutes.
For non-Singpass users, review is usually completed within 1-3 business days after submission.
Review results will be pushed via in-app notification, site message, or registered email.
If verification is not approved, the system will indicate the rejection reason (e.g., "blurry document", "photo mismatch"). Correct the issue as prompted and resubmit.
Completion criteria: Received a verification approval notification, the identity verification page displays "Verified", and account privileges are unlocked.
Common Reasons for Rejection
Unclear document photo: Blurry, glare, cropped corners, or use of re-photographed/screenshotted images.
Expired document: Submitting an NRIC or FIN card that has passed its expiry date.
Information mismatch with document: Name, document number, or other details do not match the original document.
Facial recognition failure: Wearing obstructions, insufficient lighting, or actions not completed as required.
IP address inconsistency with residence: Using a non-Singapore IP address during verification may trigger risk control measures.
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Risk Disclaimer
OKX is a MAS-licensed exchange in Singapore, regulated by MAS, providing basic compliance safeguards for user funds.
Under Singapore regulations, only tokens pre-reviewed by MAS can be listed for trading on compliant platforms. Tokens listed on OKX SG have all been submitted to MAS with legal opinions and due diligence reports.
One identity document can only verify one OKX account and cannot be reused. Submit genuine and valid documents; false information will result in account freezing.
Next steps: After confirming your NRIC or FIN card is within validity and the information is clear, open the OKX app and go to [Identity Verification]. Select "Singapore" as your country of residence, upload your document photos, and complete facial recognition. If you have a Singpass account, you can directly use Singpass to speed up the verification process. After submission, monitor for review notifications; results are typically available within minutes to 1 business day. Use referral code 24U2795 when registering.
