How to Complete KYC on OKX Using a Taiwan ID?
Users holding a Taiwan national ID can complete identity verification through the KYC process on the OKX platform by using the Mainland Travel Permit for Taiwan Residents (Taiwan Compatriot Permit) as a valid identification document. The system automatically matches the corresponding verification standards based on the registered region, ensuring a smooth and compliant process.
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Prerequisites
Before starting, confirm the following:
You must have a valid Mainland Travel Permit for Taiwan Residents (Taiwan Compatriot Permit). This is the primary identification document for Taiwan users to complete OKX KYC verification.
Have photos of the permit ready. Take pictures of the front and back of the Taiwan Compatriot Permit, ensuring all four corners are visible, with no glare and clear, legible text.
Ensure a stable internet connection. Use 4G/5G or a trusted Wi-Fi network to avoid upload failures due to network fluctuations.
The system accepts the following identity documents: Chinese Mainland Resident Identity Card, Mainland Travel Permit for Hong Kong and Macao Residents, Mainland Travel Permit for Taiwan Residents and foreign passports.
Step 1: Register an account and go to the verification page
What to do: Log in to the OKX app or website and enter the identity verification process.
How to do it:
Open the OKX official website or app, register an account using your mobile number or email and log in.
Click the profile icon in the top right corner to enter [My Account] or [Personal Center].
Find [Identity Verification] or [KYC Verification] in account settings and tap to enter the verification page.
When is it complete: You have successfully entered the identity verification page and can see the "Verify Now" or "Start Verification" button.
OKX automatically matches the corresponding KYC standards and document type requirements based on the registered region. Taiwan users need to use the Mainland Travel Permit for Taiwan Residents (Taiwan Compatriot Permit) to complete verification.
Step 2: Select identity type and fill in personal information
What to do: On the verification page, select the corresponding identity type and fill in your personal information exactly as it appears on your Taiwan Compatriot Permit.
How to do it:
According to your identity, choose the corresponding verification type, such as "Taiwan user" or "Overseas user".
Follow the on-screen prompts to fill in personal information: name (must match the Taiwan Compatriot Permit exactly, including traditional Chinese characters and spaces), permit number, date of birth, gender, etc.
When is it complete: All required fields marked with an asterisk (*) are filled in and the information matches the original Taiwan Compatriot Permit.
Ensure the spelling of your name matches the permit character by character, including the correspondence between traditional and simplified Chinese characters, to avoid review failure due to discrepancies.
Step 3: Upload the Mainland Travel Permit for Taiwan Residents (Taiwan Compatriot Permit)
What to do: Follow the on-screen prompts to upload photos of the front and back of the Taiwan Compatriot Permit.
How to do it:
In the document type selection, choose "Mainland Travel Permit for Taiwan Residents" or the option automatically matched by the system based on the region.
Click "Upload Front" and select the prepared photo of the front of the Taiwan Compatriot Permit.
Click "Upload Back" and select the photo of the back of the permit (if applicable).
Photo requirements:
Use original documents for taking photos; screenshots, re-photographs or photocopies are not accepted
All four corners must be fully visible, with no cropping of borders
No glare, no obstructions, no watermarks
Text and photo must be clearly legible
When is it complete: Both front and back photos of the Taiwan Compatriot Permit are successfully uploaded, and the system shows the upload progress bar is complete.
Step 4: Complete the facial recognition liveness check
What to do: Follow the on-screen instructions to complete facial recognition and confirm that you are the person operating.
How to do it:
Remove glasses, hats, masks and other obstructions to ensure your face is fully visible.
Operate in a well-lit environment, avoiding backlighting or shadows on the face.
Position your face within the frame and complete the prompts such as blinking, turning your head left and right, and opening your mouth. Hold each action for more than 1 second.
If the first attempt fails, wait 3 seconds before retrying. If you fail 5 times consecutively, the system will trigger a manual review process.
When is it complete: Facial recognition is successful, and the page shows "Submission successful" or "Under review".
Step 5: Wait for review and follow up on the result
What to do: After submission, wait for the OKX review team to process.
How to do it:
OKX uses a dual-track AI + manual review mechanism. In most cases, the initial review can be completed within 5 minutes, and in complex cases, it will not exceed 24 hours.
After submission, the page displays "Under review". Do not resubmit or modify the uploaded documents, otherwise you will reset the review queue.
The review result will be pushed via in-app notification, site message, or registered email.
If the review fails, the system will indicate the reason for rejection (such as "blurry document", "portrait mismatch", etc.). Correct based on the prompts and resubmit.
When is it complete: You receive a review passed notification, the identity verification page displays "Verified" or "Real-name authenticated", and the corresponding account permissions are unlocked.
Common reasons for failure
Unclear Taiwan Compatriot Permit photo: Blurry, glare, incomplete corners, or use of re-photographs/screenshots.
Expired permit: Submitting an expired Taiwan Compatriot Permit will be directly rejected.
Information does not match the document: Name or permit number differs from the original Taiwan Compatriot Permit, including differences between traditional and simplified Chinese characters.
Facial recognition failure: Wearing obstructions, insufficient lighting, or not following the required actions.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
Risk reminders
One identity can only verify one OKX account and cannot be reused. Submit genuine and valid documents; false information will result in the account being frozen.
Users in certain sanctioned or compliance-restricted regions may not pass verification due to local regulations.
KYC verification is free. Do not trust any third-party services claiming a "paid guaranteed verification".
Next step: Confirm that your Mainland Travel Permit for Taiwan Residents is within its validity period and the information is clear. Open the OKX app, go to the [Identity Verification] page, select the corresponding identity type, upload the front and back photos of the Taiwan Compatriot Permit, and complete facial recognition. After submission, watch for the review notification; results usually come within 24 hours. You can use referral code 24U2795 when registering.
