How to Complete OKX Identity Verification (KYC)? 2026 Latest Guide

OKX

13 April 2026

Register OKX After registering, many beginners find their account can't do anything—the deposit button is grayed out, and withdrawals are not allowed. There's only one reason: you haven't completed identity verification (KYC).

KYC stands for Know Your Customer. It's the process exchanges use to verify user identities according to compliance requirements. Once completed, your account is truly "activated" and you can deposit, withdraw, and trade normally.

The entire process takes about 5 minutes. Just have your ID ready to start.

OKX Exchange
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！

1. How many KYC levels are there?

OKX's identity verification has two levels. You need to complete both to use all features:

Level	Required Info	What You Can Do After
L1 Personal Info Verification	Name, Nationality, Date of Birth	Basic trading functions
L2 ID Document Verification	Front & back of ID card + Facial recognition	Deposits, withdrawals, higher limits

Users from mainland China can directly use their second-generation ID card to complete L2. L1 is a prerequisite for L2, so just complete them together.

2. Detailed Steps for Identity Verification

Step 1: Enter the Verification Page

Log in to the OKX app or website. Click the avatar in the top right corner → Select "Identity Verification" → Click "Verify Now".

If you don't have an account yet, complete registration first: OKX Registration Guide →

OKX KYC Verification

Step 2: Complete L1 Personal Information

Fill in the following information, making sure it matches your ID card exactly:

Name (full Chinese name)
Nationality (select China)
Date of Birth

After filling it in, click submit. L1 is usually approved instantly without waiting for review.

Step 3: Upload ID Document (L2)

After L1 is approved, the page will redirect to the L2 document upload section.

Select document type: ID Card (preferred for mainland China users)

Then upload as prompted:

Front of ID card (side with photo)
Back of ID card (side with national emblem)

OKX KYC ID Card Verification

OKX KYC Upload ID Card

Photography tips:

Ensure all four corners of the document are visible, not covered by fingers
Good lighting, clear text, avoid glare
Do not Photoshop or edit the document image, as this will cause verification failure

Step 4: Facial Recognition

After uploading the document, proceed with facial recognition verification. The system will ask you to perform a few simple actions in front of the camera (nodding, shaking your head, or blinking) to confirm you are the real person.

Note: Facial recognition requires a well-lit environment. Too dark or backlit conditions may cause failure.

Step 5: Wait for Review

After submission, the review is usually completed within minutes. During peak times, it may take 1-2 hours. You will receive an in-site message or email notification once approved.

3. Common Reasons for Verification Failure

Error Message	Reason	Solution
Document image unclear	Photo is blurry or has glare	Retake the photo, turn off flash
Document info mismatch	Name/Date of Birth entered incorrectly	Re-enter info, strictly matching your ID card
Facial recognition failed	Poor lighting or movements too small	Try again in a well-lit area
This document is already registered	ID card is already linked to another account	Each ID card can only be bound to one account
Review rejected	Document appears to be altered	Use the original photo, no post-processing

4. Frequently Asked Questions

Q: How many OKX accounts can one ID card register? Only one account can be registered and verified. Each ID card corresponds to a single verified account. Repeated registration will cause verification failure.

Q: Is KYC verification safe? Will submitting my ID card lead to leaks? OKX is a licensed exchange with compliant data protection mechanisms. Submitting KYC information is an industry standard requirement, followed by all major exchanges. It is equivalent in nature to submitting an ID card when opening a bank account.

Q: Can I use other documents if I don't have an ID card? Users from mainland China are recommended to use their ID card first. A passport can also be used. Users from Hong Kong, Macau, and Taiwan should use their corresponding documents.

Q: Are there higher levels after KYC? Yes. L3 is a video verification for users needing higher withdrawal limits. Regular beginners do not need to do it.

Q: What is the withdrawal limit after verification? After completing L2 verification, the 24-hour withdrawal limit is approximately 200 BTC equivalent, which is sufficient for regular users.