How to Complete OKX KYC Verification: Full Step-by-Step Guide with Screenshots
Verification must be completed on the OKX App, as the web version does not support facial recognition. The entire process takes about 5 minutes; just have your ID and mobile phone ready. Once your identity is verified, trading, deposits, and withdrawals will all be unlocked.
What to Prepare Before Verification
Prerequisites:
Latest version of OKX App: Open the app, tap the user center icon in the top left corner → [Profile and Settings] → [About OKX] → [Check for Updates], and make sure it's up to date.
Valid ID document: An ID card, passport, or driver's license in your own name (supported document types depend on your region), which must be current and clearly legible.
Stable internet connection: The biometric verification involves uploading photos and real-time selfies, so ensure a smooth connection.
Well-lit environment: During face recognition, your face must not be obscured (no hats, sunglasses). Use a plain background.
Once your KYC verification is submitted and approved, the real-name information on your account cannot be changed or canceled on your own. Double-check that all details are correct before submitting.
Full Verification Steps (App)
1. Enter the Identity Verification Page
What to do: Find the KYC verification page in the app.
How to do it:
Open the OKX App and tap the user center icon (circle avatar) in the top left corner of the home screen.
Tap your nickname / account area at the top.
Select [Identity Verification], then tap [Verify Now] to enter the verification page.
How to know you're done: The page shows the verification level information and the "Verify Now" button.
If you accidentally exit the verification page, simply follow the same path again. Previously filled-in information will be saved.
2. Select Country of Residence and Document Type
What to do: Choose your country/region and the type of ID document you will use.
How to do it:
Select your country/region of residence from the dropdown list.
Select the document type: ID card, passport, or driver's license (the system will show the available options based on your region).
Fill in your basic personal information: name (exact match with your ID), date of birth, document number, etc.
How to know you're done: All information has been entered and you move on to the document upload step.
3. Upload Photos of Your ID Document
What to do: Take and upload photos of the front and back of your ID document.
How to do it:
Tap "Upload Front" and use your phone to take a picture of the front of the document.
Tap "Upload Back" and take a picture of the back of the document (if applicable).
Make sure the photos meet these requirements:
All four corners are fully visible; do not crop the edges
No glare, blurriness, or obstruction
Text is sharp and legible
The document has not expired
How to know you're done: The system recognizes and extracts the name and number on your document. After confirming the details are correct, you will proceed to face recognition.
Common reasons for failure:
Photo is blurry or has severe glare
The four corners of the document are not fully in the frame
The document has expired
Information entered does not match the document photo
4. Complete Face Recognition
What to do: Prove that you are the person on the document through a liveness check.
How to do it:
Tap [Start Verification] and place your face inside the oval frame on the screen.
Follow the on-screen prompts to complete actions such as blinking, turning your head, etc.
Make sure:
Your face is unobstructed (no hats, sunglasses, masks)
Lighting is sufficient, with no strong backlight
You are not wearing headphones (which can affect audio during video verification)
How to know you're done: The system shows "Verification passed" or "Submission successful".
Face recognition must be done on the app; the web version does not support it. If it fails, check the lighting and face obstructions, then try again.
5. (Optional) Video Verification (for C2C Trading)
What to do: If you plan to use the C2C (P2P) buy crypto feature, you need to complete additional video verification.
How to do it:
On the app home screen, tap [Buy Crypto] → [C2C Buy].
Go to the bottom right [My] → [Video Verification] → [Verify Now].
Ensure sound is on, camera is enabled, and no headphones are connected.
The system will read out a risk disclaimer; you do not need to repeat it. Confirm that the information is correct, and after the beep, answer [Yes], then submit.
How to know you're done: The video has been submitted successfully and is pending review. Once approved, this verification entry will no longer be displayed.
Review Time and How to Confirm
Review time:
Basic verification: typically processed in about 30 seconds after submission. If further review is needed, it may take up to 24 hours.
During peak periods (e.g., high market volatility), review times may be longer; simply wait patiently.
Confirmation method:
The system sends the review result via SMS or email.
The [Identity Verification] page in the app will change from "Under Review" to "Verified".
If you haven't received a result after 24 hours: contact customer support through the in-app Help Center or AI chatbot.
Level 2 Advanced Verification (Increase Withdrawal Limits)
After completing Level 1 verification, if you want to raise your withdrawal limit to up to 1,000,000 USD and unlock all features (futures, margin, earn, etc.), you can upgrade to Level 2.
Additional requirements:
Proof of address: A utility bill or bank statement from the last 3 months, clearly showing your name and residential address.
Review usually takes 1–3 business days after submission.
| Verification Level | Documents Required | Daily Withdrawal Limit | Available Features |
|---|---|---|---|
| Not Verified | None | 0 | Browse market data only |
| Level 1 (Basic) | ID/Passport/Driver's License + Face Recognition | Approx. 10,000 USD | Basic trading, P2P (lifetime limit 5,000 USD) |
| Level 2 (Advanced) | Level 1 materials + Proof of Address (within 3 months) | Up to 1,000,000 USD | Futures, margin, earn, NFT and all features |
(Source: OKX Help Center and public resources, 2026-07-08; specific limits are subject to real-time platform display.)
Next Steps After Verification
Once your identity verification status shows "Verified", you can begin depositing, trading, and withdrawing funds. It is recommended to start with a small test transaction (e.g., deposit 50 USDT) to confirm everything works before moving larger amounts.
If you need to upgrade to Level 2 for higher withdrawal limits, go to the [Identity Verification] page, tap "Upgrade", and follow the prompts to submit your proof of address.
