How to Change Your Username and Avatar on OKX?
YourOKX"username" and "avatar" can be changed, but the methods and entry points differ.The avatar acts like your "nickname" and can be changed anytime; however, if the username refers to your real-name verification info, it must go through the platform's dedicated process.Below, we break down the steps for both the App and Web versions to help you avoid getting lost in the settings.
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📱 1. App Operations
1. Changing Your Avatar
The entry point for changing your avatar is in the App's personal center. Currently, there are no prerequisites, and you don't need to complete identity verification first.
Steps: Open the OKX App, tap[Profile]at the bottom right to enter your personal center. Tap your current avatar to enter the edit page, then select a new image from your phone's gallery or take a photo. After cropping and adjusting, tap[Save]to apply the change. The system supports common formats like JPG and PNG. It is recommended to use a 1:1 square image for the best display.
2. Changing Your Nickname (Social Info)
If you are using OKX's social features (e.g., posting in "Planet"), you can change your nickname through a different path: Go to the[Planet]homepage → Tap the avatar in the top-left corner → Tap the[…]in the top-right corner →[Settings]→[Edit]to modify your nickname and bio.
Note:
- Nicknames can only be changedonce every 7 days.
- Bios cannot contain promotional content or references to other trading platforms, otherwise they will be rejected during review.
3. Changing Real-Name Verification Info (≠ Nickname)
If you want to change the name on your ID verification,the entry point is different and approval is strict. Go to[Profile]→[Security Center]→[Identity Verification], find the"Verified Name"field, tap the edit icon next to it, and re-upload new documents and complete facial recognition as required. The request will only be approved if you can prove a legal name change or that the original info was entered incorrectly.
💻 2. Web Operations
The entry point for changing your avatar on the website is in your personal center: Log in to the official website, click your avatar in the top-right corner to enter[Personal Center], click your current avatar, and select a new image to upload.
The logic is the same as the App version. To modify real-name info, you also need to go to the[Security Center].
⚠️ 3. Important Details and Restrictions
- Animated avatars are not supported: Only static formats like JPG and PNG are allowed; GIFs cannot be uploaded.
- Prohibited images will be blocked: Images containing nudity, violence, political sensitivity, others' portraits, or imitations of official branding are not allowed. Minor violations may prompt a re-upload, while serious ones can result in account restrictions.
- Real-name info changes have thresholds: If you just want to change your "nickname," you can do so directly in[Profile]→[Personal Center]. If you accidentally change your verified name, you will need to go through the identity verification process and resubmit materials.
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📋 4. Verification of Results
- Avatar: Takes effect immediately after saving; you can see the update when you return to your personal center.
- Nickname: Updates immediately after saving on the Planet homepage.
- Verified Name: After submitting the change, you must wait for manual review by the platform; it is only complete once approved.
