Precautions for Uploading ID Card on OKX KYC
The core principle when uploading your ID card: photograph the original document, not a screenshot, photocopy, or scanned copy. OKX's requirements for ID card photos are very clear: as long as the photo is clear, all four corners are visible, the information is legible, and the document is within its validity period, it usually passes in one go.
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Prerequisites
Before uploading the ID card, confirm three things:
ID card is within validity period – OKX requires the document to be valid; expired documents will be rejected outright.
OKX App is updated to the latest version – older versions may encounter upload failures or interface anomalies.
Confirm region: Users in the CN region can use ID card or passport for verification.
Step 1: Check the original ID card and photo shooting environment
What to do: Before uploading, first ensure the ID card itself meets the requirements, then find a suitable shooting environment.
How to do it, check item by item:
The document itself:
The ID card must be the original, not a photocopy, screenshot, or photo of a photo.
The document is within its validity period, not expired.
The name, date of birth, ID number and other information on the ID card are clearly legible.
The portrait photo is clear and recognizable.
Shooting environment:
Take the photo in a well-lit area with a white background.
Avoid reflections and glare from the flash.
Ensure all four corners of the document are fully within the frame.
What indicates completion: Confirm the ID card itself is compliant and the shooting environment is ready.
The official OKX Help Center requirements include: the ID card photographed must be the original, not a screenshot, another photo, or a copy; the photo must show all corners of the document.
Step 2: Choose the correct entry point and upload the ID card
What to do: Log in to the OKX App, enter the identity verification page, and follow prompts to upload the front and back of the ID card separately.
How to do it:
Enter verification entry: Open the OKX App, tap the [User Center] icon at the top left of the home page → [Profile and Settings] → [Profile] → [Identity Verification]. Tap [Verify Now] to enter the upload page.
Upload front and back: Typically you need to upload the front (portrait side) and back (national emblem side) of the ID card separately.
Do not switch apps or lock the screen during upload to avoid interruption.
ID card photo requirements:
Color photo
Photographed from the original document
Not a screenshot, photo of a photo, or scan
All four corners fully visible
Text clear and readable
What indicates completion: Both front and back photos are successfully uploaded, and you proceed to the face recognition step.
Step 3: Complete face recognition and submit
What to do: After uploading ID card photos, follow the on-screen prompts to complete face recognition (liveness detection), then submit the application.
How to do it:
Place your face within the oval frame on the screen, ensuring the whole face is visible.
Remove masks, hats, dark glasses and other obstructions.
Operate in a well-lit environment to avoid shadows on the face.
After submission, pay attention to the page status; review is usually completed within 24 hours.
What indicates completion: The page shows submission successful or under review.
Once the real-name verification information for the platform account is completed, it cannot be changed or withdrawn. Double-check all information before submitting.
Common reasons for failure
According to OKX's official Help Center, the main reasons for ID card upload failure are as follows:
| Failure reason | Explanation |
|---|---|
| Using screenshot/photo of a photo/photocopy | Must photograph the original document |
| Blurry or reflective photo | Insufficient light or flash caused |
| Four corners not fully visible | Entire document not captured in frame |
| Document expired | Validity period has passed |
| Information mismatch | Name, ID number entered does not match the original |
| ID card already verified | One identity can only authenticate one account |
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Risk reminder
One identity can only authenticate one OKX account and cannot be reused.
Submitting false or someone else's ID documents: OKX's compliance team will verify authenticity; once discovered, the account will be frozen.
Do not trust any third-party services claiming paid guaranteed approval – KYC verification is free.
Once real-name authentication is passed, it cannot be changed or withdrawn.
Next step: Find a well-lit place with a white background, use your phone's native camera to take photos of the front and back of the ID card – no beauty filters, no screenshots or photos of photos. Open the OKX App, go to the [Identity Verification] page, upload photos as prompted and complete face recognition. After submission, keep an eye on in-app notifications and registered email; results typically come within 24 hours.
