If the withdrawal status shows "Completed," it means Binance has already broadcast the funds to the network. The money is no longer in Binance's hands. The next step is to look it up on the blockchain. You don't need to keep refreshing the Binance app. Follow these three steps to find out where your funds are.
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Step 1: Copy Your TxID (Transaction Hash)
What to do: Get the unique identifier for this withdrawal.
How to do it: Open the Binance app and go to [Wallet] → [Transaction History] or [Orders] → find that withdrawal record. Tap into the details and copy the Transaction ID (TxID), a long string of letters and numbers.
Done when: You have saved the TxID to your clipboard.
Common mistake: Some people mistake the "withdrawal address" for the TxID. The address is where the money goes. The TxID is the tracking number for this transaction. They are completely different. On the Binance page, next to "Status: Completed," there is usually a TxID link. Just tap that.
Step 2: Check the Status on a Blockchain Explorer
What to do: Use the "tracking number" to check where the transaction is on the network.
How to do it: Depending on the network you used for withdrawal, go to the matching blockchain explorer and paste the TxID into the search bar.
| Network | Explorer |
|---|---|
| ERC20 (Ethereum) | Etherscan.io |
| BEP20 (BSC) | BscScan.com |
| TRC20 (Tron) | Tronscan.org |
| BTC | Blockchain.com |
Done when: The explorer page shows the transaction status — "Success" or "Pending."
How to understand the result:
| Explorer Status | What It Means | What to Do |
|---|---|---|
| Pending / Not Packed | The network is congested. The transaction is still waiting for miners to process it. | Wait. If the gas fee was set too low, it may be stuck for a long time. |
| Success (not enough confirmations) | The transaction succeeded on-chain, but confirmations are not enough yet. | Keep waiting. Platforms require a certain number of confirmations before crediting your account. |
| Success (confirmations met) | The on-chain transfer is complete, but your wallet still does not show it. | Troubleshoot on the wallet side. |
Risk warning:
If the explorer shows "Success" but the wallet still has not received the funds, it is very likely that the withdrawal address and network do not match. For example, you withdrew USDT on BEP20 to an address that only supports ERC20. The on-chain transfer shows success, but the funds went to a place your wallet cannot see. In this case, Binance cannot reverse the transaction. You need to contact the receiving platform or wallet support to see if they can help recover the funds.
Step 3: Status Shows Success but Wallet Does Not Show Funds — Run These Checks
Case A: On-chain confirmations have met the requirement, but the wallet has not received the funds
The wallet node may be slow to sync, or you have not added the corresponding token network in your wallet. For example, you used the BSC network, but your wallet has not enabled BSC display. Go to wallet settings and manually add the matching network and token contract address.
Done when: The wallet balance updates and shows the funds.
Case B: Explorer shows Success, but confirmations have not reached the receiving platform's requirement
Some platforms require more confirmations than ordinary nodes. For example, FIL requires 910 confirmations before the funds are distributed to your account. In this case, you just need to wait.
Done when: After confirmations meet the requirement, the funds appear in the receiving account.
Case C: Explorer shows Success, but the receiving platform does not support that network or coin
This is the most troublesome situation. For example, you withdrew USDT on the BSC network, but the receiving platform only supports TRC20. The funds have already left Binance, and on-chain transfers cannot be reversed. You need to contact the receiving platform's support to see if they can help recover the funds.
How to Confirm the Process Is Complete
The blockchain explorer shows "Success," and the balance in the destination wallet or platform already shows the funds. If the explorer shows Success for more than 2 hours but the wallet has not received anything, contact the receiving platform's support and provide the TxID for investigation.
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FAQ
Q: Binance shows "Completed." Can I still cancel this withdrawal?
A: No. When Binance shows "Completed," it means the transaction has already been broadcast to the blockchain network. On-chain transfers cannot be reversed, and Binance cannot cancel or return the funds.
Q: Why does the arrival time after "Completed" vary so much between different coins?
A: Because different blockchains have different confirmation speeds and required confirmation counts. TRC20 produces blocks quickly and requires fewer confirmations, so it can be done in minutes. The BTC network takes 10 minutes per block and requires more confirmations, so it is naturally slower.
Q: I checked the explorer and it shows Success, but the receiving side says they did not receive anything. What should I do?
A: Take a screenshot of the TxID and contact the receiving side's support. Tell them the on-chain transaction has succeeded and ask them to check their node or wallet sync status. Binance has already completed its part. The rest is the receiving side's responsibility.
