How to Verify Your Binance Account When Nationality and Country of Residence Differ
When you hold a passport from Country A but live long-term in Country B, the core principle for Binance identity verification is: your country of residence is based on where you actually live, while your nationality should be the country shown on your passport or national ID. Binance's KYC system clearly distinguishes these two concepts and requires you to provide corresponding supporting documents for each — your residence determines the products and services available to you, while your nationality determines the type of documents you need to submit.
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Step 1: Understand the difference between "Nationality" and "Country/Region of Residence" on the verification page
What to do: Log in to your Binance account, go to the identity verification page, and first clarify what each of these two fields means.
How to do it:
Nationality: This is the country shown on your passport or national ID card. It is fixed and will not change if you move.
Country/Region of Residence: The country or region where you currently actually live. On the verification page, Binance labels this as "Primary Country/Region of Residence," requiring you to select where you currently reside.
When entering information, Binance will ask you for these two items separately — not just once.
When is this step complete? You understand that your nationality is the country on your passport, and your residence is where you currently live.
Binance's instructions on the identity verification page state: "Select your nationality and follow the instructions to enter your identity information and supplementary details." "Click the button next to 'Primary Country/Region of Residence' to choose your country or region of residence."
Step 2: Select your country of residence based on where you actually live, and enter your nationality as shown on your ID documents
What to do: In the KYC process, fill in the nationality and residence fields separately.
How to do it:
Log in to the Binance app or web version, go to 【User Center】 — 【Identity Verification】.
In the 【Primary Country/Region of Residence】 field, select the country where you currently actually live. For example, if you hold a Chinese passport but live long-term in Canada, you should select Canada here.
In the 【Nationality】 field, select the country on your passport or ID. If you hold a Chinese passport, select China.
Once you choose a country of residence, products and services subject to that country's regulations (such as fiat channels and withdrawal limits) will follow local standards.
When is this step complete? Both nationality and country/region of residence are correctly selected, and you can proceed to upload documents.
Special reminder: Once submitted and confirmed, the information you enter during verification cannot be manually modified from the user side. Please double-check that both nationality and residence are correct before submitting.
Step 3: Prepare supporting documents based on your country of residence requirements
What to do: Different countries of residence require different supporting documents — in particular, the proof of address must meet the requirements of your residence.
How to do it:
Proof of Identity (ID document): Use a passport or national ID issued by the country of your nationality. For example, if you are a Chinese national, use a Chinese passport or Chinese ID card.
Proof of Address: You must submit a valid document from the country where you reside. If you live in the United States, submit a U.S. utility bill or bank statement; if you live in China, submit a proof of address that is valid within China.
Proof of Address requirements: The name on the document must match your Binance account name; the document must be dated within the last 3 months; it must include your name, full address, issuing date, and the issuing organization.
When is this step complete? You have prepared a proof of address document that meets the requirements of your country of residence.
Step 4: Submit the verification and wait for review
What to do: After all information is filled in and documents uploaded, submit your verification application.
How to do it:
Upload your identity document and proof of address as prompted.
Complete the liveness detection (facial recognition): Remove glasses and hats, and take the recording in a well-lit environment.
After submission, wait for the review; you will be notified of the result via email.
If rejected, correct the issues based on the rejection reason shown and resubmit.
When is this step complete? After submission, the page shows "Under Review," and you are waiting for Binance's review result.
Common reasons for rejection
Swapping nationality and residence: For example, you hold a Chinese passport and live in Canada, but you select "China" as your residence and "Canada" as your nationality — this cross-error will cause a mismatch with your document information.
Choosing the wrong residence so the proof of address doesn't match: Selecting "Canada" but uploading a Chinese utility bill. The system finds the address discrepancy and rejects it.
Finding a mistake after submission: Once submitted, nationality and residence cannot be changed from the user side. You need to contact customer support to go through an appeal process, which can take longer.
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New user benefit: Enjoy 20% off trading fees upon registration!
Risk warning
Do not falsify your address or use a VPN to circumvent residence restrictions. Binance determines your actual residence through multiple factors such as IP address, device fingerprint, and bank card information. The platform has a zero-tolerance policy toward such violations.
After selecting a country of residence, the laws and tax obligations of that country may come into effect. For example, if you reside in the United States, you must comply with U.S. crypto asset tax reporting requirements.
Next step: Log in to the Binance app, go to the 【Identity Verification】 page, and first confirm whether 【Primary Country/Region of Residence】 and 【Nationality】 are correct. If not yet filled in, take out your passport and check what country is on it — that's your nationality. Then think about which country you currently live in — that's your residence. After confirming both are correct, continue entering your personal information and uploading documents. After submitting, watch for email notifications; the review is usually completed within 1–3 business days. Use referral code FYLK9104 when registering.
