Many users claim an OKX reward voucher and then see its status as "Not activated." They may think the voucher can be used immediately, but actually the OKX reward voucher must be activated manually. If you just leave it in "My Rewards" without doing anything, later trades will not trigger any deduction or cashback benefits.
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Step 1: Find the voucher you got
Locate the target voucher you can use.
Here are the paths:
App: Top-left grid icon on the home page → "Reward Center" → "Trading Bonus" or the matching voucher tab.
Web: Top navigation "More" → "My Rewards" → the matching voucher type.
Done when: You can see the voucher status as "Not activated." You can also view the cashback rate, maximum amount, applicable products, and valid period.
Step 2: Activate — this step is required
This changes the voucher from "Not activated" to "Activated." Only then will the reward funds be transferred to your trading account.
Steps:
Find the target voucher in the "Reward Center."
Click the "Activate" button on the voucher.
Pay attention to activation conditions:
Trading bonus / futures trading bonus: You need to switch to futures mode first (single-currency margin mode). In other modes, the activate button is not available.
Simple Earn booster voucher: You need to select and use it when subscribing to the matching product.
Done when: The page shows activation was successful, the voucher status changes to "Activated", and the activated bonus funds are automatically moved to your trading account.
Step 3: Key limits after activation
Understand the rules you must follow after activation so your voucher does not become invalid.
1. Validity periods are counted separately The voucher has two validity periods:
Activation validity period: If you do not click "Activate" before this period expires, the voucher is void and will not be reissued.
Usage validity period: After activation, the funds still have a usage period. Any unused balance after expiration will be reclaimed.
2. Account mode cannot be switched casually After activation, if you switch out of futures mode, any activated but unused trading bonus will all become invalid and will not be refunded.
3. Applicable products are limited Trading bonus can only be used within the specified product range. For example, a futures trading bonus is limited to perpetual swaps, delivery contracts, and options (excluding easy options) under single-currency cross margin mode.
4. Trading bonus is consumed first When covering losses and trading fees, the trading bonus is used before your own funds.
Risk reminder: The trading bonus itself cannot be withdrawn or transferred, but profits earned from trading with the bonus can be withdrawn normally. If the platform detects violations such as malicious arbitrage or wash trading, the activated trading bonus may be recovered. Generally, only one voucher can be activated at a time, and activating a new voucher may overwrite the previous one.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
How to verify after activation
After activation, go to "Assets" → "Trading Account" → "Bill" page. You should see a record of the trading bonus being credited, and the account balance will show the total activated trading bonus amount. If you do not see an available balance within the valid period, first check whether your account mode matches, then check whether the voucher has expired.
