After you receive an OKX reward voucher, don't rush to click "Use." You must first figure out two things: where this voucher can be used, and when it expires. Different reward vouchers have very different eligible products and validity mechanisms. If you use them wrong or miss the deadline, the voucher simply becomes invalid.
Step 1: Find the voucher in "My Rewards" and check all information
[What to do] Locate the voucher you received and check exactly what it applies to and its usage period. [How to do it] Open the OKX app, tap the avatar in the upper left corner → [Rewards & benefits] → [Reward Center] → [My Rewards]. On the web version, click [More] → [Rewards] to enter. After finding the target voucher, tap the "ⓘ" info icon next to the voucher to see full details. Pay special attention to these two items:
Reward type: Confirm whether it is Trading Bonus, Futures Trial Coupon, Fee Rebate Card, or Crypto reward.
Usage scope: The voucher is limited to spot, futures, strategy trading, or earn products. Scopes vary completely among vouchers. [Completion criteria] You clearly know the full name of the voucher, the eligible product, and the expiry date, not just "what the face value is."
Common mistake: Many people see "10 USDT" written on the voucher and think it's cash that will be credited directly. Only after opening it do they realize it's a futures trial coupon that can only be used as margin when opening a perpetual contract position, and cannot be withdrawn or transferred.
Step 2: Identify the correct way to use the voucher based on its type
OKX reward vouchers mainly fall into the following types. Match yours accordingly:
| Reward Type | How to Use | Key Restriction |
|---|---|---|
| Crypto reward | Directly credited to funding account; can be withdrawn, transferred, or traded | No extra conditions; it becomes your own asset upon arrival |
| Futures trial coupon | Used as margin to open a position in perpetual contracts; one-time use only | Profits can be withdrawn, losses are covered by the platform; only market order full-position mode |
| Trading bonus | Automatically serves as margin for futures trades or offsets losses/fees | The bonus itself cannot be withdrawn; only profits can be withdrawn |
| Fee rebate card | Activate it and it automatically takes effect; trading fees are refunded within 48 hours | No extra action needed; works automatically after activation |
| Strategy protection coupon/airdrop coupon | Must create a strategy on the specified page using preset parameters | Parameters cannot be changed; protection becomes invalid if you adjust them |
[How to do it] Find the corresponding entry according to the voucher type:
Futures trial coupon: Enter the perpetual contract trading page, select the corresponding trading pair, and the trial coupon option will pop up automatically when opening a position.
Strategy protection coupon: Go to [Strategy Trading] → [Futures Grid], create a strategy according to the coin and parameters specified on the coupon, without manually adjusting any parameter.
Fee rebate card: Just click "Activate"; you don't need to do anything for each trade.
[Completion criteria] The voucher has been used correctly: the futures trial coupon has opened a position, the strategy coupon has created the corresponding strategy, and the fee rebate card has been activated.
High-risk warning: Some event vouchers have a validity split into two parts: "must be used within X hours after claiming" and "can run for Y days after use." For example, a grid protection coupon might require you to create a strategy within 8 hours of claiming; if you exceed 8 hours without creating it, the voucher expires and cannot be claimed again. Always check the usage period immediately after claiming, don't just leave it.
Step 3: Confirm the two time points: activation deadline and usage validity
OKX reward vouchers usually have two time limits. Miss one and the voucher may be wasted:
Activation period (activation deadline): You must click "Activate" or "Use" within a certain timeframe after claiming (usually 30 days); otherwise, the voucher will automatically become invalid. Some event vouchers have an activation period of only 8 hours or even shorter.
Validity period (usage validity): After activation, the voucher must be used to complete trades or run a strategy within the specified time. Any unused portion after the period will not be reissued.
[How to do it] Find the target voucher in [My Rewards], tap "ⓘ" to view the details page. The page will show both the "Activation deadline" and "Validity period" fields. If you see only one date, the other period usually follows the event rules and you need to check the event page.
[Completion criteria] Make sure both time points have not passed: the activation deadline is after today, and the validity period is long enough to complete your trades.
How to verify completion: After using the reward voucher to make a trade, go to [Assets] → [Funding Account] to check whether profits or fee rebates have arrived. For a futures trial coupon, after opening a position, go to the [Positions] page to confirm the holding status and opening mark. For a fee rebate card, check the funding transaction history for the rebate record within 48 hours after trading. If you still haven't received the rebate after 48 hours, contact customer support inside the OKX app and provide the voucher number and trading time for inquiry.
