How to Complete KYC for OKX Turkey Users?

Turkish users can use OKX, but must complete KYC on OKX TR (OKX Turkey), and only the Turkish Republic ID card is accepted. This is a mandatory requirement under the latest regulations of Turkey's Financial Crimes Investigation Board (MASAK). Users holding a foreign ID number have been unable to complete remote identity verification since April 25, 2025. The following process applies only to residents holding a Turkish Republic ID card.

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Prerequisites

Before starting, confirm the following:

1. Hold a Turkish Republic ID card (T.C. Kimlik Kartı). This is the only valid document for KYC verification on OKX TR, and it must be the new chip-equipped version.

2. Be at least 18 years old. Under Turkish local regulations, users under 18 cannot register.

3. Have an e-Government system account. Proof of address must be obtained through e-Government and issued within 1 month before the application date.

4. Ensure you are using OKX TR, not OKX Global. Turkish users must register and verify through OKX TR, which provides Turkish Lira (TRY) fiat on/off-ramp channels and 24/7 Turkish-language customer support.

Users holding a foreign ID number, even if already registered on OKX TR, must withdraw all assets before April 25, 2025; after that date, the account will be unable to conduct any transactions.

Step 1: Register an Account via OKX TR

What to do: Visit the OKX TR platform and complete account registration.

How to do it:

1. Visit the OKX Turkey official website (tr.okx.com) or download the OKX TR App from the Turkish app stores.

2. Click [Sign Up] and register using a Turkish mobile phone number or email.

3. During registration, the system will prompt you to select an identity type. You must select "Turkish Republic Citizen" and prepare to complete verification using your Turkish ID card.

When is it done?: Account successfully registered and you are on the identity verification (KYC) page.

OKX TR is a compliant trading platform launched by OKX specifically for the Turkish market. It has partnered with local banks such as Fibabanka, VakıfBank, Ziraat Bankası, İş Bankası, Şekerbank, and Türkiye Finans, supporting direct Turkish Lira deposits and withdrawals.

Step 2: Complete Basic KYC with Turkish ID Card

What to do: In the OKX TR KYC process, upload your Turkish ID card and fill in the required information.

How to do it:

1. Go to [Profile] - [Identity Verification] page.

2. The document type is fixed as "Turkish Republic ID Card" — the system does not offer other document options. Note: The system does not accept foreign ID numbers (Yabancı Kimlik Numarası) for remote identity verification.

3. Fill in personal information:

   • Name: Exactly as it appears on the ID card

   • ID Number (T.C. Kimlik Numarası): 11-digit number

   • Date of birth

   • Residential address

4. Upload photos of the front and back of your Turkish ID card:

   • Use the original card to take photos; screenshots or photocopies are not accepted

   • Ensure all four corners of the document are visible, no glare, and text is clearly legible

   • Ensure the chip on the ID card can be read by the system — the system will verify the consistency between the chip data and the uploaded image.

When is it done?: ID photos successfully uploaded, and the system reads the chip data.

The OKX TR platform "only accepts valid government-issued ID cards with a chip". Paper-based or older chip-less ID cards cannot pass verification.

Step 3: Complete Facial Recognition (Liveness Detection)

What to do: Follow the on-screen instructions to complete facial recognition and confirm it is you operating.

How to do it:

1. Remove glasses, hats, masks, or any face coverings, ensuring your face is fully visible.

2. Operate in an environment with even lighting, avoiding backlight or shadows on the face.

3. Position your face within the frame, and follow the prompts to blink, turn your head left and right, etc.

4. If the first attempt fails, adjust the lighting and try again.

When is it done?: Facial recognition is approved, and the page indicates the next step.

OKX TR requires a selfie to be compared with the ID photo to confirm identity. Selfie information is stored securely and will not be shared with third parties.

Step 4: Obtain and Upload Address Proof via e-Government

What to do: Obtain a barcoded residential address proof through the Turkish e-Government system.

How to do it:

1. Log in to the Turkish e-Government system (turkiye.gov.tr).

2. Download the "Barcoded Residence Document" (Yerleşim Yeri Belgesi).

3. Ensure the address proof meets the following requirements:

   • Must be under your own name

   • Issued within 1 month before the submission date

   • Contains a scannable barcode

4. Upload the address proof to the OKX TR verification page.

When is it done?: Address proof successfully uploaded, and the page enters the review phase.

OKX TR explicitly does not accept letters or packages as address proof. You must use the official barcoded document obtained through e-Government.

Step 5: Wait for Review and Check the Result

What to do: After submitting the verification application, wait for the OKX TR review team to process it.

How to do it:

• Basic KYC verification is usually completed within minutes to a few hours.

• The review result will be pushed via in-app notification, site message, or registered email.

• If rejected, the system will indicate the reason for rejection; correct the issues and resubmit.

When is it done?: Receive the approval notification, the identity verification page shows "Verified", and account privileges are unlocked.

Common Reasons for Failure

• Registered with a foreign ID number: New Turkish regulations prohibit remote identity verification using foreign ID numbers. Accounts affected by this have been unable to trade since April 25, 2025.

• ID card has no chip or chip cannot be read: OKX TR only accepts chip-equipped Turkish ID cards. Paper-based or older chip-less documents will not pass.

• Address proof does not meet requirements: Proof not obtained via e-Government, issued more than 1 month ago, or missing a barcode will be rejected.

• Facial recognition failed: Wearing face coverings, insufficient lighting, or movements not completed as required.

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Risk Notice

• According to the latest MASAK regulations in Turkey, only users holding a Turkish Republic ID card can complete remote identity verification. Users with a foreign ID number must withdraw assets from OKX TR before April 25, 2025.

• Turkey has implemented the Travel Rule as of February 25, 2025. For on-chain deposits and withdrawals exceeding 15,000 lira, the full name and address of the recipient/sender must be provided.

• OKX TR may, in accordance with MASAK regulations, periodically request additional information from users to maintain compliance, including proof of funds source and explanation of transaction purpose.

After confirming you hold a Turkish Republic ID card (T.C. Kimlik Kartı), visit the OKX TR platform (tr.okx.com) to register. Have your ID card photos and e-Government address proof ready, and complete KYC verification, facial recognition, and address verification in sequence as guided on the page. After submission, monitor the review notification; verification is usually completed within hours. For questions, contact OKX TR local customer support (This email address is being protected from spambots. You need JavaScript enabled to view it. or 24/7 Turkish-language online support). You can use the referral code 24U2795 when registering.