OKX KYC Verification Step-by-Step Guide: What to Do at Each Step
OKX KYC consists of two main stages: basic verification and video verification, all completed within the mobile app. After finishing basic verification (document upload + facial recognition), you unlock most trading features. Once your cumulative C2C crypto purchases exceed 20,000 CNY, the system triggers video verification, which further increases your limits.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
Prerequisite: Register and Log In
Before starting verification, create an account: open the OKX app, enter your email, email verification code, phone number, SMS code, and set a login password. After registration, log into your account and proceed.
Step 1: Enter the Identity Verification Page
Open the OKX app, tap the [User Center] icon in the top-left corner of the home screen, tap the nickname/account area at the top, select [Identity Verification], and tap [Verify Now] to enter the verification page.
What counts as done: You see the document upload screen prompting you to take photos of the front and back of your ID.
Step 2: Upload ID Document Photos
Select your country/region of residence and document type (ID card, passport, etc.), then take and upload photos of your document according to the examples shown.
Photo Requirements:
All four corners must be fully visible, not cropped
No glare; text and photo must be sharp and legible
Do not upload existing photos from your gallery; you must take live photos during verification
What counts as done: Front and back photos are uploaded successfully, and the preview image is clear and readable.
Step 3: Complete Facial Recognition (Liveness Detection)
The system prompts you to perform facial recognition. Place your face within the oval frame and follow the on-screen instructions (e.g., blink, turn your head).
Facial Recognition Requirements:
Remove hats and glasses; face must be fully visible
Ensure sufficient lighting and avoid backlight
Do not use beauty filters
What counts as done: Facial recognition passes, and the page shows "Submitted" or "Under Review".
Step 4 (If Required): Complete Video Verification
When your total C2C crypto purchase amount exceeds 20,000 CNY, the system triggers a video verification reminder. Path: [Buy Crypto] - [C2C Buy] - [My] - [Video Verification] - [Start Recording].
Video Verification Requirements:
Turn on sound and camera; do not connect earphones
The system will automatically read a risk disclaimer; you do not need to repeat it
After confirming your information is correct, answer [Yes] after the "beep" sound, then submit and wait for review
What counts as done: Video recording submitted and awaiting review.
Step 5: Wait for the Review Result
Basic verification review is usually completed within a few minutes to 24 hours; it may take slightly longer during peak periods. Video verification review also provides a result within 24 hours.
What counts as done: Receive an email and in-app notification confirming verification approval.
Verification Levels and Permissions
OKX KYC is divided into different levels, each unlocking specific permissions:
| Verification Level | Required Materials | Daily Withdrawal Limit |
|---|---|---|
| Unverified | None | $0 (browsing only) |
| Level 1 (Basic) | ID document + facial recognition | Up to $10,000 equivalent in cryptocurrency |
| Level 2 (Advanced) | Basic verification + video verification | Up to $1,000,000 equivalent in cryptocurrency |
P2P and express buy features have a $5,000 lifetime limit at Level 1; after completing Level 2, all permissions are unlocked.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
Common Failure Reasons and Risk Reminders
Unclear document photos: Glare, blurriness, and cropped corners are the most common rejection reasons. Always check the preview before submitting.
Facial recognition environment not up to standard: Dim lighting or wearing glasses/hats can cause liveness detection failures.
Improper operation during video verification: Failing to turn on sound, connecting earphones, or not answering "Yes" after the "beep" may lead to failure.
Risk Reminders:
Unverified accounts have most trading functions restricted and cannot use core features like fiat trading, futures, or Earn.
After verification, if the system requests re-verification, you must cooperate; otherwise account functions may be limited until passed.
All verification is completed within the official OKX app. Be vigilant of any private contact asking for verification materials or fund transfers.
After submitting verification, the page will display "Under Review". Watch for in-app notifications and your registered email — once approved, your trading limits will automatically unlock according to your verification level. If you haven't received a notification after 24 hours, contact customer support via the [Help Center] in the OKX app to check progress. Use referral code 24U2795 when registering.
