If a previously copied deposit address doesn't work, it's probably not 'broken'. Binance likely retired the old address, or you copied it with the wrong network. Binance occasionally upgrades its wallet infrastructure, phasing out old deposit addresses in batches while generating new ones. After receiving an email notification, you should get the new address. The old address will be deactivated either 30 days later or once you get the new address. In that case, simply go to the deposit page again, select the correct coin and network, and copy the new address.
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Step 1: Check If the Old Address Was Officially Retired
If you previously received a "Deposit Address Migration" email from Binance, it means the address you were using was still part of the old system. Just follow the email instructions to obtain a new address.
【What to Do】 Log in to the Binance App or website, go to Wallet – Deposit, select the coin you want to deposit, then choose the corresponding network (e.g., TRC-20 or ERC-20 for USDT). The page will show a deposit address. If the system generates a new address that is different from the one you had before, it means the old address has been retired.
【Completion Criterion】 Use the address currently shown on the deposit page, not one saved in your notes or chat history.
Step 2: Verify That the Network Matches
The address may have changed because Binance replaced all addresses for that network. If you are withdrawing from an external wallet or another exchange, you must make sure the network selected on the external platform matches the network you selected on the Binance deposit page.
For example, if you previously copied a USDT address on the TRC-20 network, the Binance page may now show an ERC-20 address by default. If you copy it without switching the network, the address you paste won't match the network you intend to use for your deposit.
【What to Do】 On the Binance deposit page, confirm that the network selected at the top is exactly the same as the one you chose when withdrawing from the external source (e.g., both TRC-20). Then click "Copy Address".
【Completion Criterion】 The address you copied matches both the coin and the network of the transfer you are about to make.
Common Mistake: Many users save addresses in note apps and paste them again later. But Binance may have updated the address in the meantime, and the saved old address is no longer valid. Safest practice: always go back to the deposit page to get a fresh address before each deposit.
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Step 3: What to Do If You Sent Funds to an Old Address
If you missed the notice and sent funds to an old address, your money isn't lost, but it won't be credited automatically. You'll need to take manual action to recover it.
【What to Do】 Log in to Binance, go to Wallet – Transaction History or Deposit History, and find the transaction sent to the old address. If the page shows a "One-Click Crediting" or "Manual Credit" button, click it. If you don't see that button, submit a request on the "Deposit Status Inquiry" page, and Binance customer support will help. Note that old addresses are fully shut down after 30 days, so if you wait too long, the process will be more complicated.
High-risk Warning: Reusing a saved address repeatedly is one of the most common causes of deposit errors. Binance regularly updates addresses. Once an old address is retired, any future deposits to it will not be credited automatically. Also, if you copy the correct address but choose the wrong network (e.g., using an ERC-20 address but sending via TRC-20), the funds will most likely be lost and very difficult to recover.
Verification After Completing the Steps: After getting the new address, don't send a large amount right away. First, send a very small test transaction (e.g., 5-10 USDT). Once it arrives, send the rest. After crediting, look up the transaction's TxID on a block explorer and confirm that the receiving address matches the one you copied on Binance exactly. If you notice a mismatch or if it hasn't arrived after a long time, immediately take a screenshot of the deposit page showing the address and network, then contact Binance online support.
