Why Does Binance Require Re-Verification of Identity?
Binance asks you to re-verify your identity usually for one of three reasons: regulatory compliance upgrade, change in your personal information, or the account triggered a risk review. This is not personal; under tightening global regulations, Binance must ensure all user information complies with the latest legal requirements. Process the notice as soon as possible, otherwise your account will be switched to "Withdrawal Only" mode.
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Step 1: Identify Which Situation You Are In — Three Main Trigger Scenarios
What to do: First figure out why you are being asked to re-verify, as different reasons have different handling methods.
How to do it: Check against the following three scenarios:
Situation A: Regulatory Compliance Standard Upgrade (Most Common)
Binance must comply with ever-changing anti-money laundering (AML) regulations worldwide. When a country or region updates its compliance requirements, or Binance upgrades its identity verification system, existing users will be asked to resubmit documents.
For example, after the EU updates the Anti-Money Laundering Directive, all EEA users who completed verification before the standard took effect need to re-verify.
Typical characteristic: You will receive an official email from Binance informing you that you need to complete re-verification by a deadline.
Situation B: Your Personal Information Has Changed
You moved to a new country or region, and your residency changed.
The ID document you uploaded (such as passport, national ID) has expired.
Your document number or name has changed (e.g., name change).
Typical characteristic: Binance's system detects that your document has expired, or you initiated the "Update Identity Information" operation.
Situation C: Account Triggered Risk Control Review
Your previous verification used an older verification system that does not meet current standards.
Your account shows unusual login or suspicious activity, and the security system requires identity re-verification to lift restrictions.
Typical characteristic: Some functions of your account have been restricted, and you need to complete verification to restore them.
What counts as done: You have identified the trigger for the re-verification request and know what path to take next.
Regardless of the situation, you must go through the "Update Identity Verification" process, not register a new account.
Step 2: Find the "Update Identity Verification" Entry and Submit Documents
What to do: Log in to your Binance account, go to the identity verification page, and find the update entry.
How to do it:
Log in to the Binance App or website, go to [User Center] — [Identity Verification].
If you need to update due to information change, click [Update Identity Information] or [Reset KYC].
If you cannot find the entry on the page, send the relevant inquiry to online customer support, and the support reply will include a link to reset KYC.
On the update page, select your update reason from the drop-down menu (e.g., "Document Expired", "Name on Document Changed").
Upload new document photos as prompted and fill in the updated personal information.
Confirm you have read and check [I understand and agree to this statement], then click [Confirm Update].
What counts as done: Successfully submitted the update request, the page displays "Submitted Successfully" or "Under Review".
Important reminder: Once you click confirm update, your account will immediately be switched to "Withdrawal Only" mode, and you will not be able to trade or deposit until the review is approved.
Step 3: Wait for Review and Confirm Result
What to do: After submission, wait for Binance's review team to process it and watch for result notifications.
How to do it:
After the review passes, Binance will send a notification email to your registered email address.
If the review fails, the page will show the rejection reason (e.g., unclear photo, information mismatch), correct it according to the prompts and resubmit.
If you fail to complete the re-verification by the deadline, your account functions will be restricted.
What counts as done: Receive the Binance review approval email, the identity verification page status returns to "Verified", and account functions are restored to normal.
The world's largest cryptocurrency exchange by trading volume,leading in security and liquidity.
New user benefit: Enjoy 20% off trading fees upon registration!
Common Misconceptions
Misconception 1: "I was already verified, why do I need to verify again?" Because compliance standards are changing. The verification you passed last year may not meet this year's requirements. This is not Binance bothering you; it's driven by regulation.
Misconception 2: "It's okay not to re-verify, I'll deal with it when I need to trade." If you fail to complete re-verification by the specified deadline, your account will be switched to "Withdrawal Only" mode, and you won't be able to deposit, trade, etc. Delaying until you need to operate may cost you at a critical moment.
Next step: Log in to your Binance account, go to the [Identity Verification] page, and check if the page displays an "Update Identity Information" entry or reminder. If you see it, follow the steps as soon as possible — especially if your document is about to expire, now is the time to act. If you don't see the entry, it means you don't need to re-verify for now, but keep an eye on official notices in your registered email.
