Do I Need to Re-Upload Documents After Getting a New ID on Binance?
Yes. After your ID expires or your information changes, you must proactively initiate the "Update Identity Information" process on Binance and re-submit, otherwise your account features will be restricted. This operation is officially called "Reset KYC" or "Update Identity Verification" on Binance.
When You Must Update
According to Binance's official rules, you need to re-submit documents in the following situations:
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ID has expired
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Name on the ID has changed
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ID number has changed
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Nationality has changed
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Residential address has changed
Binance will not automatically update your expired ID. When the system detects an expired document, your account may be restricted to "withdrawal only" mode until you complete re-verification.
Step-by-Step Guide to Re-Uploading
Go to Identity Verification Update Page
Steps:
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Log in to your Binance account
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Hover over the profile icon, click [Account] → [Identity Verification]
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On the Identity Verification page, find and click the "Update Identity" or "Reset KYC" button
Completion check: You are taken to the update identity verification flow page and can see a "Reason for Update" drop-down menu.
Select Reason for Update
Steps:
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Select your reason from the drop-down list (e.g., "ID expired" or "ID information changed")
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Read the declaration carefully, check the "I have read and agree" box
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Click [Confirm Update]
Completion check: You proceed to the information entry and document upload step.
If your situation is not listed in the drop-down, contact Binance customer support for manual assistance.
Enter Updated Information
Steps:
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Enter your updated personal information (name, ID number, etc.) as prompted
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Ensure all details match the new ID exactly
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Click [Continue]
Completion check: All required fields are filled in and you proceed to the document upload step.
Upload Photos of New ID
Steps:
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Select document type (ID card, passport, etc.)
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Take and upload clear photos of the front and back of the new ID in real-time
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Ensure photos are clear, all four corners are visible, and there is no glare
Completion check: Photos are uploaded successfully and you enter the review waiting period.
Wait for System Review
Review time: After submission, you need to wait for the system to process. You will receive an email notification once the review is complete.
Important note: Once you confirm the KYC update, your account will be temporarily restricted to "withdrawal only" mode until the new information is approved.
How to Handle an Address Change
If only your residential address has changed (ID number and name remain the same), you can update your address without fully resetting KYC:
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Go to [Identity Verification] page → Click [Edit Address]
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Select your new country of residence and enter the new address
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Upload proof of address from the last 90 days (utility bill or bank statement)
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Review usually takes 1-2 business days
If you move to another country, due to different regulatory requirements in different regions, Binance may require a complete KYC reset to meet compliance in the new country.
Common Reasons for Rejection
| Failure Type | Solution |
|---|---|
| New ID photo is blurry or incomplete | Retake in good lighting, ensure all corners are visible |
| Entered info does not match new ID | Double-check character by character and resubmit |
| Proof of address is older than 90 days | Obtain a new bill from within the last 3 months |
| Wrong reason for update selected | Make sure the dropdown matches your actual situation |
Confirm Update is Complete
After submission, go to the Binance [Identity Verification] page and check that the status has changed from "Under Review" to "Verified". Also check your email for a confirmation notification from Binance. Once approved, the "withdrawal only" restriction on your account will be lifted automatically. If you need help, contact the support team via the Binance App live chat.
