What to Do If Your Binance Address Has Recently Changed?
After your address changes, you only need to submit your new address and corresponding new proof of address documents on the [Identity Verification] page of your Binance account, there is no need to register a new account. However, if the address change involves a modification of your country of residence, the system may require you to reset your identity verification.
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1. First confirm if you are "moving within the same country" or "relocating to a different country"
What to do: Distinguish between the two address change scenarios, as their operation processes and impact scope are different.
How to do it:
Scenario A / Address change within the same country/region: You have moved to a new address in the same country, and your country of residence remains unchanged. This case is relatively simple - you only need to submit the new address and corresponding proof of address, no KYC reset is required.
Scenario B / Change of residence across countries/regions: You have moved to another country. In this case, Binance must ensure that your account complies with the specific regulations of your new place of residence, which may require you to reset identity verification (KYC) and re-verify in accordance with the compliance requirements of the new country. At the same time, the products and services you can use may change, as regulations in different jurisdictions determine which products are available to users.
Completion criteria: You have confirmed your address change type, and understood the corresponding possible impacts (domestic address change will not affect your product access permissions, while cross-country address change may lead to partial product unavailability).
Common failure reason: Failure to update your address in time after moving to a new country, and still using the old address for authentication, resulting in inconsistency between your supporting documents and account information, and your verification being rejected.
2. Update your address in your account following the steps
What to do: Log in to your account, find the address editing entry, fill in the new address and submit supporting documents.
How to do it:
According to Binance official guidelines, the web-side operation steps are as follows:
Log in to your Binance account, hover your mouse over the [Profile] icon in the upper right corner
Click [Account] to enter the [Identity Verification] page
Scroll down to find and click [Edit Address]
Select your current country/region of residence (keep it unchanged for domestic address changes, select the new country for cross-country address changes), then click [Continue]
Fill in the full new address details, click [Continue]
Carefully follow the upload instructions on the page, click [Upload] to submit your proof of address document
Completion criteria: You have filled in the new address completely, submitted the supporting documents, and the page status shows "Under Review".
Prerequisite supplement: The edit address entry will only appear after you have completed the basic KYC of your account. If you have not completed KYC yet, you need to finish basic identity verification first.
3. Prepare your new proof of address document
What to do: Prepare a proof of address document that meets Binance's standards.
How to do it:
According to Binance official guidelines, the proof of address must meet the following conditions:
Validity period: Issued within the last 3 months (Binance.US explicitly requires documents issued within 90 days)
Full name: The name on the document must be consistent with the registered name of your Binance account
Address: The address on the document must be consistent with the new address you filled in on your account
Format: PDF format is preferred, P.O. Box addresses are not accepted
Completeness: Submit the full document, do not crop or omit any pages
Accepted proof of address types include:
Utility bills (electricity, water, gas, internet, landline phone)
Bank account statements
Investment account statements
Government-issued official letters
Risk reminder: Mobile phone bills are not accepted as proof of address on Binance.US. If your proof of address document shows both "mailing address" and "service address", the service address will be taken as the standard, which must be consistent with the address registered on your account.
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4. Wait for the review result after submission
What to do: Wait for Binance to review your submitted materials, which usually takes 1-2 working days.
How to do it:
After submission, Binance will review your materials in a timely manner
You will automatically receive a result notification after the review is completed, no need to contact customer service proactively
If the review is approved, your address information is updated successfully
If the application is rejected, check the reason for rejection (such as blurry document, inconsistent address, expired document, etc.), correct the problem and resubmit
Completion criteria: You have received the approval notification, and the address information in your account has been updated to the new address.
Common failure reason: The submitted proof of address document is more than 3 months old, or the document is a copy or screenshot instead of the original official document, leading to review rejection.
The address change process is not complicated - log in to your account, find the [Edit Address] entry on the [Identity Verification] page, fill in the new address, upload a proof of address issued within 3 months, and wait 1-2 working days for review. Remember to distinguish between "moving within the same country" and "relocating across countries" - the latter may trigger KYC reset and changes to your product access permissions. Before submission, check that the name and address on your document are consistent with your account information, to ensure the document is clear and complete.
