What to Do When Binance Identity Verification Enters Manual Review?
After you submit your verification, if the status shows "Under Review" for more than a few hours or displays "Manual Review" / "Risk Review", it means your application has entered the manual review queue. There are usually three types of reasons: the submitted ID photo is not clear enough or does not meet the requirements, the facial recognition did not pass, or the account triggered risk control (such as a large transaction immediately after new registration or suspicious information). Entering manual review does not mean there is a problem – just cooperate as required.
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First, Understand What Manual Review Is
Binance KYC review is divided into automatic verification and manual review. Automatic verification is usually completed within a few minutes to a few hours after submission, using OCR to identify document information and liveness detection results to decide automatically.
Manual review occurs when automatic verification fails, or the system detects high-risk operations, and the Binance risk control team manually checks. Common scenarios that trigger manual review include:
- ID photo is blurry, has reflections, or the four corners are not completely visible
- Facial recognition actions were not completed as required, or lighting was insufficient
- A newly registered account immediately conducts large operations
- KYC information is inconsistent with historical data
- Withdrawal or trading triggers risk control thresholds
Manual review is not a "rejection", just an extra manual confirmation step. As long as the materials are genuine and valid, the pass rate is very high.
What to Do After Entering Manual Review
1. Confirm the Verification Status
What to do: Log into your Binance account and check the real-time status on the Identity Verification page.
How to do it:
- After logging in, click on the top-right [User Center] → [Identity Verification]
- Check the current status displayed on the page
Three possible statuses:
- Under Review: Materials have been submitted and are waiting in the review queue, usually completed within 1-4 hours
- Additional Materials Required: The manual reviewer found incomplete or suspicious materials, and you need to supplement them
- Rejected: Materials did not meet the requirements and need to be resubmitted (if rejected 10 times within 24 hours, the account will be locked for 24 hours)
Criteria for completion: Clearly know which status you are in, instead of just waiting without information.
2. If It Says "Additional Materials Required", Submit as Requested
What to do: Check the type of materials the manual reviewer asked you to supplement, and submit them all in a complete package at once.
How to do it:
- Check the specific supplementary requirements on the Identity Verification page
- Common supplementary materials include:
- Re-take the ID photo (ensure all four corners are fully visible, no reflections, text is clear)
- Proof of address (utility bill or bank statement from the last 3 months)
- Photo or video of you holding your ID
- Source of funds explanation
- Follow the prompts to upload and resubmit
Criteria for completion: Supplementary materials submitted successfully, and the status returns to "Under Review".
The most troublesome part of manual review is having to supplement materials multiple times – each supplement causes you to re-enter the queue. It is faster to prepare all materials thoroughly and submit them in one go than to supplement piece by piece.
3. Keep Your Account Stable to Avoid Triggering a Secondary Risk Review
What to do: Keep account behavior normal while the review is in progress. Do not repeatedly perform operations or resubmit the same materials.
How to do it:
- Do not repeatedly submit withdrawal requests with the same amount and address (if you have submitted a withdrawal application at the same time)
- Do not frequently refresh the verification page – each refresh may be judged as a duplicate submission
- Keep security settings consistent – make sure 2FA is enabled, email is verified, and the current device is on the trusted list
- If you need to conduct large operations, wait until the review is approved first
Criteria for completion: Account behavior remains normal during the review period, and no additional risk control alerts are triggered.
Review Time Reference
| Review Type | Estimated Time | Explanation |
|---|---|---|
| Standard Manual Review | 1-4 hours | Most manual review requests are completed within this timeframe |
| Complex Manual Review | 3-5 business days | Involves large amounts, proof of address, or special region verification |
| Rejected 10 times within 24 hours | Locked for 24 hours | Cannot resubmit; need to wait before retrying |
Common Rejection Reasons and How to Handle Them
| Rejection Type | Specific Reason | Solution |
|---|---|---|
| ID Rejected | Blurry, reflections, four corners incomplete, expired | Retake a clear photo, ensuring all four corners are completely visible |
| Facial Recognition Failed | Insufficient light, face covered, actions not performed as required | Retry in a well-lit place, remove any coverings |
| Information Mismatch | Filled name/number does not match the ID | Check character by character, ensure it is exactly the same, then resubmit |
| Risk Control Triggered | New account large operations, linked to high-risk addresses | Cooperate by submitting a source of funds explanation or transaction purpose statement |
Risk Warning:
- During the manual review process, no one will ask for your password, private key, or 2FA code. Anyone claiming to be "customer support" and asking for this information is a scammer.
- If you use an expired ID or someone else's identity information for verification, once discovered, the account will be permanently frozen.
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Confirming the Review Is Complete
Open the Binance app or website [Identity Verification] page and check whether the status shows "Verified". Also check your email to see if you have received a verification approval notification from Binance. Once verified, you can normally use deposit, trading, and withdrawal functions. If more than 5 business days have passed without any result, submit a ticket through the Binance Help Center to inquire about the progress.
