The entrance to the OKX task center isn't hard to find — it's hidden in two places: one is the 'Campaign Center' where all events are gathered, and the other is 'My Rewards' where you check claimed rewards. The task entry and the reward review entry are separate. Once you understand the difference between these two pages, you'll avoid unnecessary detours.
Step 1: Find the task center entrance — enter from 'Campaign Center'
[What to do]: Navigate to the Campaign Center page on the OKX app or website.
[How to do it]:
Case A: Using the OKX app Open the app, tap the avatar or grid icon in the top‑left corner of the home screen, find [Campaign Center] (also labelled 'Campaign Center' in some versions) in the menu, and tap to enter.
Case B: Using the OKX web platform Log in to the OKX official website, locate [Campaign Center] or [Rewards Center] in the top navigation bar or the user centre drop‑down menu, and click to enter.
[Completion standard]: You've reached a page displaying multiple activity lists, not the 'My Rewards' page.
Step 2: Find the task you are participating in within the Campaign Center
[What to do]: After entering the Campaign Center, locate the progress and completion status of your specific task.
[How to do it]: On the Campaign Center page, find the activity card for the campaign you're taking part in and tap to enter its detail page. According to the official OKX guide, you can view the tasks you need to complete and the rewards available under [Campaign Center] → [My Tasks].
Case A: The task shows 'In Progress' and the progress bar is not full Continue completing the task as required (deposits, trading, etc.). The status will update automatically once finished.
Case B: The task shows 'Completed' or 'Completed' You can proceed to the next step to claim the reward. Rewards must be claimed within 30 days after task completion.
[Completion standard]: You've confirmed the current status of the task — whether it's 'In Progress', 'Completed', or 'Expired'.
Step 3: Check reward progress and crediting — go to 'My Rewards'
[What to do]: After completing a task, check on the 'My Rewards' page whether the reward has been credited and what its status is.
[How to do it]: Go back to the top‑left corner menu of the app's home screen or the user centre on the web platform, find and click [My Rewards].
Case A: The reward shows 'Earned' It means the reward is already available for withdrawal or use.
Case B: The reward shows 'On hold' This means the reward is still within a holding period; the remaining holding time will be displayed next to it. Holding periods vary by activity — please refer to the activity page for details.
Case C: No reward records can be found The task may not yet be completed, or the reward hasn't been distributed yet. Check whether the task status truly shows 'Completed' and whether you clicked the claim button within the validity period.
[Completion standard]: You've verified the specific status of the reward on the 'My Rewards' page.
High‑risk warning: Rewards are not credited automatically after task completion — you must manually click the [Claim] button in the Campaign Center. If you forget to claim within 30 days, the reward will expire and become invalid, and it cannot be recovered.
Common reasons for failure
The most common problem is confusing the 'Campaign Center' and 'My Rewards' pages — the former is 'where you do tasks', the latter is 'where you check rewards'. Another frequent mistake is completing a task but not clicking 'Claim', assuming it will be distributed automatically.
How to verify that the operation is complete
On the 'My Rewards' page, confirm that the reward status is 'Earned' or 'Credited', then check the actual arrival in the corresponding asset account (e.g., 'Voucher Centre' or 'Derivatives Account').
Notes for subsequent use
If what you received is a contract trial fund, note that it can only be used to open positions. Profits generated can be withdrawn, but the trial fund itself cannot be withdrawn. Before using it, check the validity period and try to use it before it expires. Verification channels: OKX app [My Rewards] page and [Voucher Centre].
