How to Fill in Country/Region and International Area Code for EU Users Registering on OKX?
EU users registering on OKX should directly select the EU member state where you actually reside (e.g., Germany for Germany, France for France) for the country/region field, and choose the corresponding country code for the international area code (Germany +49, France +33). These two items must match your identity document (passport or residence card) and actual place of residence; otherwise, KYC verification will fail outright.
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Prerequisites
Before you start registration, confirm the following:
You reside in one of the 27 EU member states (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden). These are the EEA countries OKX can serve after obtaining MiCA authorization.
Have a valid ID document issued by the corresponding government (passport or residence card).
Have a local mobile number that can receive SMS for the verification code.
Steps for Filling in Country/Region
Case A: Registering with a mobile number
Go to the OKX official website (www.okx.com) or open the app, click "Sign Up/Log In" then select "Sign Up Now".
In the "Country/Region" drop-down list, select the EU country where you actually reside. For example, if you live in Germany, choose "Germany"; if in France, choose "France". Do not select a different country.
The system will auto-fill the corresponding international area code (Germany +49, France +33, Spain +34, etc.). After confirming the area code is correct, enter the remaining phone number in the mobile number input field without the area code prefix.
Completion standard: The page displays the country matching your residence, the area code is correct, and clicking "Get Code" lets you receive the SMS normally.
Case B: Registering with an email
On the registration page, click the "Email Sign Up" option.
After entering your email address, the system will ask you to select your country/region. Choose the corresponding EU country based on your actual place of residence.
Follow the prompts to complete the email verification code and set a password.
Completion standard: The country/region in your registration information shows the EU country you selected.
After registration, you need to link both a mobile number and an email address; both must be verified to complete account creation.
Key Reminder: Consistency Requirement
Country/Region + international area code + identity document must all be consistent.
If you select Germany for registration, you must upload a German government-issued passport or residence card for subsequent KYC.
If you upload a document from another country, identity verification will be rejected.
The services OKX provides to EU users are operated by the Malta entity (OKX Europe Limited) and regulated under MiCA. This means EU users' account data will be handled according to EU standards, so you must fill in your information truthfully.
Common Failure Causes
Area code does not match mobile number: You select Germany's +49 but enter a French number; the verification code cannot reach your phone.
Cannot find your country in the drop-down list: Some versions display names in the local language (e.g., Deutschland). Try searching for the English name like "Germany" or "France".
Not receiving verification code: Check if your phone has SMS blocking enabled, or contact your carrier to confirm whether international SMS reception is supported.
Risk Warnings
Do not use a VPN to falsify your registration location: OKX checks whether the registration IP matches the selected country. If you fill in Germany but your IP shows Asia, it may trigger risk control, causing registration failure or account restrictions.
You cannot arbitrarily change the registered country later: The country/region selected at registration is tied to KYC. If you need to change it later, you typically must submit proof of residence from the new country and go through manual review, and the number of changes is limited.
Unverified accounts cannot handle funds: Accounts that have not completed identity verification cannot trade, deposit/withdraw coins, or perform fund transfers.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
Confirm Completion
After successful registration, log in and go to [Profile] - [Personal Information], check that the "Country/Region" field shows the EU country you selected. Also confirm that the mobile number area code is correct.
Next, immediately go to the [Identity Verification] page to complete KYC by uploading the corresponding country's passport or residence card. The review usually takes 1-3 business days, and only after approval can you unlock deposit and trading functions.
