How to Fill in Country/Region and International Dialling Code When UK Users Register on OKX?
When registering on OKX as a UK user, select "United Kingdom" for Country/Region and "+44" for the international dialling code. These two fields must be completely consistent with your phone number's country of origin and your identification documents. Choosing incorrectly will result in not receiving the verification code or failing subsequent identity verification.
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Prerequisites
Before you start registration, have the following ready:
- A UK mobile number (starting with +44) that can receive SMS messages, used to get the verification code.
- A valid identification document issued by the UK government (passport, driving licence or BRP card), used for subsequent identity verification (KYC).
Two Scenarios for Filling in Country/Region
Scenario A: Registering with a mobile number
- Go to the registration page on the OKX official website or app and click the "Mobile number registration" option.
- In the Country/Region drop-down list, find and select "United Kingdom". Some versions may display it as "UK" or "英国".
- The system will automatically fill in the international dialling code as +44. After confirming the code is correct, enter your phone number without the +44 prefix (for example, if your number is +44 7700 123456, enter 7700123456).
- Completion criteria: The page shows the country as United Kingdom, the area code as +44, and you can receive the SMS code normally after clicking "Get verification code".
Scenario B: Registering with an email address (mobile number not mandatory)
- Go to the registration page and click the "Email registration" option.
- After entering your email address and password, the system usually requires you to select a Country/Region.
- Select "United Kingdom" from the Country/Region drop-down list.
- Completion criteria: The Country/Region field in your registration information displays United Kingdom.
Although you do not need to provide a mobile number when registering with email, you must still choose the correct Country/Region. This information is linked to your KYC requirements and available trading functions.
Key Reminder: Consistency Is the Bottom Line
Country/Region + international dialling code + identity document. All three must point to the same country.
- If you register with a +44 UK mobile number, the Country/Region must be United Kingdom.
- During subsequent identity verification (KYC), the passport or driving licence you upload must be issued by the UK government.
- If you select the UK dialling code but upload a Chinese passport, or select the Chinese dialling code but upload a UK driving licence, verification will fail directly, and your account may even be frozen.
Common Reasons for Failure
- Mismatch between dialling code and mobile number: You selected +44 but entered a mobile number that actually belongs to +86 (China) or another country. The system will send the verification code to the +44 number segment, and your actual phone will not receive it.
- Cannot find "United Kingdom" in the drop-down list: Some older app versions or region-specific versions may display it as "UK" or "英国". Try searching for the keywords "UK" or "Britain".
Risk Warning
- Do not use a VPN to change your registration location: The Country/Region you fill in during registration should be consistent with your IP address location. If you use a VPN to disguise a UK IP address while not actually being in the UK, or fill in the UK while your IP address shows another country, it may trigger the platform's risk control, resulting in registration failure or subsequent trading restrictions on your account.
- Do not register on behalf of someone else: Please register using your own mobile number and identification documents. Using someone else's UK number or documents will cause obstacles in the future when changing linked details, recovering your password, or performing withdrawal verification.
Confirmation of Completion
After successful registration, log in to your account and go to [Profile] - [Personal Information] to check whether the "Country/Region" field shows "United Kingdom". At the same time, in [Security Settings], confirm that the dialling code of the linked mobile number is +44 and that the last digits of the phone number match your own.
Next, it is highly recommended to complete identity verification (KYC) immediately. UK users typically need to upload a passport or driving licence for real-name authentication, after which you can proceed with deposits and trading.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
FAQ
Q: I hold a UK BRP card (Biometric Residence Permit), but my passport is a Chinese passport. Which country should I choose for registration? Select United Kingdom. During identity verification, upload your BRP card as a valid document. The platform accepts the BRP as a legal identity document for UK residents.
Q: I selected the UK when registering, but I plan to move to another country later. Can I change it? You cannot modify it directly. The Country/Region filled in during registration is strongly bound to the document information used for KYC verification. If you need to change it, you usually have to contact customer service and re-submit proof of residence and identification documents from the new country for manual review.
