How to Fill in Country/Region and International Area Code When Philippine Users Register on OKX?
When Philippine users register on OKX, select "Philippines" as the country/region, and the phone area code should automatically or manually be set to "+63". The two must match, and the mobile number must drop the leading "0" to receive the verification code. Below we break down the specific steps and precautions.
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1. How to Select "Country/Region" During Registration
Open the OKX App or web version, and after entering the registration page, the first step is to select country/region.
App: Click [Register], find "Philippines" or "菲律宾" in the "Country/Region" dropdown list and select it.
Web: Similarly, on the registration page, select "Country/Region of Residence" as "Philippines".
Completion criteria: The dropdown displays "Philippines" or "菲律宾", usually accompanied by the corresponding flag icon.
Note: The selected country/region is your "country/region of residence", not your nationality. If you reside in the Philippines, choose Philippines. The identity verification (KYC) documents you submit later must match this.
2. How to Fill in the International Area Code "+63"
The international area code for the Philippines is +63.
In the OKX registration process, there are usually two interactions when entering the phone number:
Scenario A: The system automatically populates the area code based on the country/region
After selecting "Philippines" as the country/region, the international area code in front of the phone number input field will automatically show "+63". You just need to enter the remaining digits of your mobile number in the field after it.
Scenario B: You need to manually select the area code
If the system does not auto-populate, click the area code selector in front of the phone number field, find "Philippines +63" in the list and select it.
Completion criteria: The area code displayed before the phone number input field is "+63", matching your local Philippine mobile number.
3. Notes on the Format of Philippine Mobile Numbers
When dialing locally within the Philippines, mobile numbers usually start with 0 (e.g., 09171234567); this 0 is the domestic long-distance prefix.
However, in international format (including when registering on OKX), you need to remove the leading 0 and only enter the digits after the 0.
Domestic format example: 09171234567
International format example (when filling in OKX): 9171234567
If you include the leading 0, the system will recognize it as an invalid number and cannot send the verification code.
Prerequisites
Have a Philippine mobile number capable of receiving international SMS.
Ensure normal cellular signal and no SMS blocking is enabled.
OKX is open for registration to Philippine users; identity verification must be completed after registration to use trading features properly.
Common Reasons for Failure
Mismatch between country/region and area code: Selecting "Philippines" but the area code is for another country (e.g., +86), or selecting +63 but the country/region is different, the system will refuse to send the verification code.
Mobile number retains the leading 0: Some users are accustomed to dialing locally and add an extra 0, causing an incorrect number format.
Mobile number cannot receive international SMS: Some Philippine carriers (such as Globe, Smart) may have certain plans that disable international SMS reception by default. If you cannot receive the verification code after multiple attempts, contact your carrier to confirm.
Risk Reminder
Restricted region policy: OKX has restrictions or feature differences for users in certain countries/regions. The Philippines is currently not on the restricted list, but it is recommended to confirm the latest policy via the official Help Center before registration.
KYC consistency: The selected country/region must match your actual residence and the identity documents submitted later; otherwise, it may affect the KYC approval rate.
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Frequently Asked Questions
Q: I selected Philippines as the country/region, but later I move to another country. Can I change it? A: The country/region entered during registration affects the KYC verification process. If you need to change it, you usually have to submit a change request through customer service after completing KYC, and the process is relatively complicated. It is recommended to truthfully fill in your current place of residence when registering for the first time.
Q: I filled in my mobile number but keep not receiving the verification code. What should I do? A: First check if there is an extra 0 at the beginning of the mobile number and whether the area code is +63. If the format is correct but you still don't receive it, try switching between Wi-Fi and mobile data, or wait a few minutes and click "Resend". Some Philippine carriers may experience international SMS delays.
Final confirmation step:
Open the OKX registration page, select "Philippines" as the country/region, confirm that the area code in front of the phone number is "+63", then enter your Philippine mobile number without the leading 0 (e.g., 9171234567). Click "Get Verification Code". If you can normally receive the 6-digit verification code and complete verification, it means both the country/region and area code are entered correctly.
