The new user guide entry is located in the "New User Tasks" or "New User Zone" section on the OKX App homepage. KYC verification, crypto purchase and trading functions are all gathered on that single page, you just need to follow the prompts to proceed.
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Step 1: Find the New User Tasks Entry
Enter the new user task or guide page in the App, check the pending steps you need to finish. Open OKX App, scroll the homepage to find the "New User Tasks", "New User Zone" or "Earn" section and tap to enter. Newly registered users usually get a pop-up new user task banner, follow the guide to operate. If you cannot find it on the homepage, tap the profile avatar on the top left corner, look for the entry in "Personal Center" or "Activity Center". After entering, you will see a task list including identity verification, first deposit, first trade, as well as corresponding reward descriptions.
Step 2: Jump to Verification Directly From the Task Entry
Complete identity verification to unlock trading and deposit functions. Find the "Identity Verification" option in the new user task list, tap "Go Complete" to enter the page for uploading ID documents and finishing liveness check. Follow the prompts to take photos and upload, wait for audit. After approval, the page will show "Verified", and the status of this item in the new user task list will update to "Completed".Risk Reminder: Before submitting verification, confirm your ID document is clear and within validity period, and the shooting environment has enough light. Multiple submissions of blurry or reflective photos may get your audit rejected, even trigger a 24-hour operation cooling limit.
Step 3: Complete Your First Deposit From the Task Entry
Finish your first top-up via P2P trading or quick buy crypto to record new user task progress. Tap "First Deposit" > "Go Complete" on the new user task page, the system will redirect you to the P2P crypto buy or quick buy page. Select USDT, then follow the steps to pay via Alipay/WeChat Pay/bank card. After funds arrive in your account, the "First Deposit" status on the new user task page will change to "Completed". Note that some activities require you to tap "Sign Up" before making a deposit, deposits made before sign-up will not be counted as valid.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
Step 4: Complete Your First Trade From the Task Entry
Use your deposited funds to make your first spot purchase to claim new user rewards. After funds arrive, tap "First Trade" > "Go Complete" on the new user task page, you will be redirected to the spot trading page. Pick a familiar trading pair (such as BTC/USDT), buy any amount with a market or limit order. After the order is filled, go back to the new user task page, the "First Trade" status will change to "Completed". Your reward will show up in "My Rewards" or "Reward Center", you usually need to manually tap to claim it.
Common Failure Reasons:
Too dim light or reflective ID during KYC leads to audit rejection, which delays subsequent task progress
You forget to tap the "Sign Up" or "Join Now" button before making a deposit or trade, so the system does not record your task progress
You use zero-fee trading pairs (such as USDC/USDT) or flash swap to complete your first trade, these two methods are not counted as valid transactions
Your rewards are stored in the "Reward Center" but you do not claim them before the expiration date, so the rewards become invalid automatically
Next Steps: Every step in the new user task has a "Go Complete" button, follow the prompts to click, finish verification, buy crypto and make your trade in order. After claiming your new user bonus, remember to check the validity period and applicable rules in the "My Rewards" section.
