How to Manage OKX Notification Settings? How to Turn Off Push Messages
Notifications in theOKXapp are mainly divided into system notifications, trading notifications, market alerts, and marketing pushes. The management entrance is located at [Profile] - [Settings] - [Preferences] - [Notifications]. To completely turn off push notifications, you need to operate not only within the app but also handle permissions on your phone system and browser — missing any step may still result in receiving messages.
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📱 1. App Notification Management: Fine-Grained Toggles
App notification toggles are divided into two types: one is a master switch (e.g., market alerts), and the other is customizable per cryptocurrency. It is recommended to follow the order from coarse to fine.
Main Entrance: Open the OKX App → Bottom right [Profile] → Top right gear icon [Settings] → [Preferences] (or [Notification Management]).
Turn Off Specific Types:
System Notifications(login alerts, security notices, order updates): In [Preferences] → [Notifications], directly turn off the corresponding switch.
Market Alerts(price rise/fall alerts): Go to [Notification Management] → [Market Alerts] → Turn off the global switch, or click [Set by Coin] to keep alerts only for BTC/ETH, etc.
Marketing Push(ads and new campaigns): In notification settings, find [Marketing Notifications] or [Promotional Notifications] and turn them off directly.
Trading Notifications(order fills, position changes): Go to [Trading Settings] → [Trading Notifications] to adjust.
Complete Silence: Disable App Push PermissionsIf you don't want to fine-tune within the app, simply turn off the push permission for OKX in your phone system (Settings → Notifications →OKX→ Turn off "Allow Notifications"). This is the most thorough method, and no app notifications will pop up.
If you enable Do Not Disturb mode or system notification permissions are denied, you may not receive verification codes or order fill alerts — be mindful of this to avoid accidentally disabling important notifications.
💻 2. Web Notification Management
Web notifications are mainly browser pushes. The operation path differs from the app and involves two steps:
Step 1: Turn Off Browser PermissionsThis is the most thorough way to disable them:
Chrome/Edge: Click the lock icon on the left of the address bar → Permissions → Notifications → Set to "Block".
Firefox: Lock icon → Permissions → Notifications → Select "Block".
Step 2: Turn Off Specific Types on OKX WebLog in to the official website → Click the bell icon in the top-right notification center → Go to [Notification Settings] → Turn off switches for [System Notifications], [Trading Notifications], [Marketing Notifications], etc.
Web notification permissions and app permissions are independent. You need to disable them in the browser and again in the app for a complete global mute.
🔔 3. Separate Settings for Price Alerts and C2C Notifications
Price alert notifications are a separate system from system notifications. On the trading page, click the bell icon in the top-right of the K-line chart to add or remove price alerts. Once set, pushes will occur when the price reaches the alert line, and they need to be managed separately here, unaffected by the "System Notifications" switch.
C2C trading notifications (order status updates) have their own activation path: On the web, go to [Control Panel] → [Settings] → [Browser Notifications] to adjust the switch, and you can also configure email and push notifications separately.
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🔗 4. How to Turn Off Marketing SMS
If you receive marketing SMS from OKX, you can unsubscribe using the following methods:
Reply directly withSTOP,END,CANCEL,UNSUBSCRIBE, orQUITto the sender number.
Send an unsubscribe request via email to
This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line "Opt-Out".
After completing these steps, you can trigger the corresponding notification scenarios to confirm that the app no longer pushes such notifications — this helps avoid accidentally disabling important notifications after adjustments.
