OKX KYC Verification Step-by-Step Screenshot Tutorial: A Visual Walkthrough
Summary: OKX KYC verification consists of two main steps: "document upload + face recognition" and "video verification" (if required), all completed within the app. Below is the full process broken down from entry to submission, with interface locations and key operation points.
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Prerequisites
Before starting, make sure you have:
Registered an OKX account and logged in
A valid original ID card (or passport, driver's license, etc.) within its validity period
A working phone camera (for face recognition)
A stable internet connection
Step 1: Enter the Identity Verification Portal
Open the OKX app, tap the [User Center] icon (profile icon) in the upper left corner of the home page, tap the nickname/account area at the top, select [Identity Verification], then tap [Verify Now] to enter the verification page.
What counts as completed: You see the "Identity Verification" page, showing the interface for uploading document photos.
Step 2: Select Document Type and Upload Document Photos
On the verification page, the system will ask you to choose your country/region of residence and document type. ID card, passport, and driver's license are all accepted.
Photo requirements:
Photograph the front and back of the document separately, with all four corners fully visible
No glare or obstructions; all text must be clearly legible
Must be a color photo of the original document – screenshots, photos of photocopies, or scanned copies are not accepted
Accepted formats: JPG, JPEG, PNG; recommended file size under 2 MB
What counts as completed: Document photos uploaded successfully; the preview clearly shows name, document number, and expiry date.
Step 3: Fill in Personal Information
Enter each field exactly as it appears on your document:
Country/region of residence
Nationality
Name (must match the document letter by letter)
Date of birth
Document number
US users must also provide their Social Security Number (SSN).
What counts as completed: All fields filled in and double-checked against the document.
Step 4: Complete Face Recognition (Liveness Check)
The system will activate your camera for real-time face recognition. Position your face within the oval frame and follow the on-screen prompts (e.g., blink, turn your head).
Face recognition requirements:
Remove hats, glasses; face must be fully visible with no obstructions
Ensure sufficient, even lighting – avoid backlight or harsh overhead light
Do not use beauty filters or effects
What counts as completed: Face recognition successful; page shows "Submitted" or "Under Review".
Step 5: (If Required) Complete Video Verification
When cumulative C2C crypto purchases exceed a certain limit, the system will trigger video verification. The path is: [Buy Crypto] – [C2C Buy] – [My] – [Video Verification] – [Start Recording].
Video verification requirements:
Enable both microphone and camera; do not connect headphones
The system will automatically read a risk disclaimer; you do not need to repeat it
After confirming your information is correct, after the "beep" sound, answer "Yes", then submit the recording for review
What counts as completed: Video recording submitted successfully and entering review status.
Step 6: Wait for the Review Result
Standard KYC review is typically completed within 24 hours; straightforward cases may get a result within 10–30 minutes. You will be notified via in-app message and your registered email.
What counts as completed: Received notification that the review has been approved; account features are now unlocked.
Common Rejection Reasons and Solutions
Blurry document photo or incomplete corners: Retake the photo, making sure all four corners are visible, text is clear, and there is no glare.
Using a screenshot or photocopy: You must upload a photo of the original physical document; screenshots will be rejected outright.
Information mismatch with document: Verify name spelling and document number character by character before submitting.
Unsuitable face recognition environment: Remove glasses, ensure ample lighting, and use a plain, solid background.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
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Risk Reminders
The entire verification process is completed within the official app; beware of any private contacts requesting verification materials – these are scams.
Do not submit again while a review is in progress, as this will reset the review timer.
If you fail multiple times, it is recommended to pause and wait 24 hours before retrying.
After submission, go to the [Identity Verification] page to check your status. "Under Review" means your submission was successful; keep an eye on in-app messages and your registered email for the result. If rejected, the system will show the specific reason (e.g., "blurry photo", "information mismatch"), and you can correct the issue and resubmit. You can use the referral code 24U2795 when registering.
