What is the relationship between OKX KYC verification and the deposit/withdrawal whitelist?

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KYC verification is the prerequisite for enabling the withdrawal whitelist function, but the two settings are completely independent. You must complete identity verification before you can withdraw, and the whitelist is an additional security lock on top of that—KYC determines "whether you can withdraw," while the whitelist determines "where you can withdraw to."

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Step 1: Understand what KYC and the whitelist each control

These two are often confused, but their roles are completely different:

Comparison DimensionKYC Identity VerificationWithdrawal Address Whitelist
What it controlsWho you are, whether you can use exchange featuresWhich addresses your funds can be sent to
FunctionUnlocks deposit/withdrawal, trading, etc., determines daily withdrawal limitRestricts withdrawals to only bound addresses, prevents theft
Mandatory?Mandatory—without KYC, deposit and trading features are lockedOptional but strongly recommended—a security feature that can be manually toggled on/off
Scope of impactAll core account functionsOnly the withdrawal process

The withdrawal limit is directly tied to KYC level—the higher the verification level, the higher the daily withdrawal limit. The whitelist does not change the limit cap, it only restricts "who you can withdraw to."

What counts as completion: Understand clearly that KYC is the "entry threshold", and the whitelist is the "security lock"; they do not replace each other.

Step 2: Complete KYC verification—this is the prerequisite

The whitelist function can only be used after completing KYC. Withdrawal features for unverified accounts are not available in the first place, so the whitelist will naturally not take effect.

  1. Go to the OKX App [User Center] - [Identity Verification]

  2. Upload photos of the front and back of your ID, and complete facial recognition

  3. After approval, withdrawal functions are unlocked

What counts as completion: The identity verification page shows "Verified" or the corresponding level (Lv.1/Lv.2).

Step 3: Enable and use the withdrawal address whitelist

After KYC is passed, enable the whitelist mode separately during the withdrawal process:

  1. Open the OKX App, go to [Assets] - [Withdraw]

  2. Select the coin, tap the [Address Book] icon

  3. Tap the [Address Settings] button in the upper right, and toggle on the [Address Whitelist Mode] switch

  4. Select a saved address from the address book, or tap [Add Address] to add a new one

Limitations after enabling:

  • In whitelist mode, you can only withdraw to addresses already in the address book, not manually enter a new address.

  • If you need to withdraw to a new address, you must first add it to the address book, or temporarily turn off whitelist mode.

What counts as completion: Whitelist mode is enabled, and commonly used withdrawal addresses are saved in the address book and selected for use.

Step 4: Understand how the two work together to affect the withdrawal process

During an actual withdrawal, these two checkpoints work in coordination as follows:

  1. KYC decides whether you can withdraw—if not verified or verification level is insufficient, you cannot even tap the withdrawal button.

  2. The withdrawal limit is determined by KYC level—Lv.1 and Lv.2 have different daily limits.

  3. The whitelist decides where you can withdraw—once enabled, you can only select addresses from the address book; manually entering a new address will be blocked.

The two are completely independent: the whitelist and the no-verification address settings are configured separately and do not affect each other.

Frequently Asked Questions

  • I completed KYC, why am I still blocked when withdrawing? Check two things: whether the daily limit has been used up, and whether whitelist mode is on but the address is not added to the address book.

  • Can whitelist mode be turned on again after being turned off? Yes. You can re-enable it anytime in the address book [Address Settings]; both turning off and on require two-factor authentication (email + phone).

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Risk Reminder

  • Do not turn off the whitelist for convenience: If your account is compromised, the thief can directly send assets to any address. The whitelist is a critical defense against this risk.

  • Double-check carefully before adding an address: Once an incorrect wallet address is added to the whitelist, the system will not block withdrawals to it, and assets may be irretrievably lost.

Go to the OKX App [Assets] - [Withdraw], first confirm that identity verification is completed, then open the address book to check whether whitelist mode is enabled. It is recommended to add your commonly used withdrawal addresses after enabling whitelist mode—this keeps things secure and saves you the trouble of manually entering addresses every time. When registering, you can use referral code 24U2795.