You claimed an OKX fee rebate voucher, then after trading you find the fee wasn't reduced at all. Does the voucher not work? Most likely you missed the key step: manual activation. OKX rebate vouchers do not start working automatically after you claim them. You need to go to "My Rewards" and tap "Activate." This guide shows exactly how to activate the voucher and how to use it correctly.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
Step 1: Find Your Voucher
Find the fee rebate voucher you claimed.
App: Open OKX App, tap the nine-dot icon in the top left corner of the home page → find "My Rewards" → tap "Discount & Rebate Vouchers".
Web: On the top navigation bar, click "More" → "My Rewards" → "Discount & Rebate Vouchers".
Done when: you can see the voucher marked "Discount & Rebate Voucher" with rebate rate, maximum amount, and remaining validity.
Step 2: Activate - the Most Important Step
Change the voucher from "Not activated" to "Activated".
In "My Rewards" → "Discount & Rebate Vouchers", find the voucher you want to use.
Tap the "Activate" button on the voucher.
The system will ask you to confirm. After confirming, the activation is successful.
Done when: the voucher status changes from "Not activated" to "Activated". You must see this status change, otherwise your trades will not get rebates.
Important restriction: You can only activate one rebate voucher at a time. If you activate a new one, the previously activated voucher will automatically become invalid and cannot be restored. So decide which voucher to use before activating.
Step 3: Trade, Then Wait for the Rebate
After activation, trade normally and the system will automatically record the rebate. No extra action is needed. After activation, just place orders in eligible trading products, and the system will automatically calculate the rebate.
How is the rebate calculated?
Spot: Rebate amount = your trading amount × voucher rebate rate. For example, if you activate a "50% rebate, up to 200 USDT" voucher and make a 500 USDT ETH/USDT trade, you will get 200 USDT (the cap is reached).
Futures: Rebate amount = USDT margin you use × voucher rebate rate.
You must read the trading limits carefully:
Only manual order placement is supported; API trading does not count.
For futures, only USDT-margined contracts are supported.
For spot, only USDT trading pairs are supported.
Trades made with bonus rewards are not eligible for rebates.
When does the rebate arrive? The rebate amount is usually credited directly to your funding account within 30 minutes after each eligible trade.
Done when: Check "History" or "Rebate Records" in your funding account and see the matching USDT credit with the expected amount.
Common Reasons for Failure
Reason 1: You did not tap "Activate" and thought claiming was enough. This is the most common problem. A voucher sitting in "My Rewards" does not count. You must manually activate it.
Reason 2: The trade does not meet the voucher's restrictions. Rebate vouchers only support certain product types - only USDT spot trading pairs and USDT-margined contracts, and the order must be placed manually. If you use other pairs or API trading, it does not count.
Reason 3: You activated multiple vouchers at the same time, and the old one was overwritten. When one voucher is active and you activate another, the old one automatically becomes invalid, and you can no longer get its rebates.
Risk reminder: Rebate vouchers have both an activation validity period and a usage validity period. If you do not activate the voucher before the activation deadline, it becomes invalid. After activation, if the usage period expires before you use up the rebate amount, the remaining amount is lost. In addition, the platform monitors abnormal trading behavior. If you are found wash trading, self-trading, or engaging in other cheating behavior, your rebate eligibility will be cancelled.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
How to Verify After Activation
After activation, go to "My Rewards" and check the voucher status. If it shows "Activated", you did it correctly. Within 30 minutes after trading, open your "Funding Account" and check "History" or "Rebate Records". There should be a matching USDT credit. If you still do not see it after 30 minutes, go back to the "Discount & Rebate Vouchers" page and click the rebate amount to view the detailed rebate record list.
