How to Deposit TUSD on OKX? TrueUSD Funding Tutorial

Depositing TUSD on OKX depends on where your TUSD is currently held. In simple terms, there are two situations: if your TUSD is on another exchange or in your own on-chain wallet, use the "Deposit" function; if you want to buy TUSD directly with fiat currency, that's the "Buy Crypto" process.

Prerequisites: First, figure out where your TUSD is right now

Before you start, answer these three questions:

• Where is your TUSD? Is it in another exchange account, or in your own on-chain wallet (like MetaMask or an OKX Web3 wallet)?

• What exactly do you mean by "deposit"? Do you want to "transfer in from another wallet", or do you want to "buy some with fiat"?

• Confirm the network: TUSD does not exist on only one chain. It is deployed on multiple networks such as Ethereum (ERC-20) and TRON (TRC-20). You must know which network your TUSD is on.

Step 1 (Scenario A): "Deposit" TUSD from another exchange or wallet to OKX

What to do: If you have TUSD elsewhere and want to transfer it into your OKX account, use the "Deposit" process.

How to do it:

1. Get your OKX deposit address: Log in to the OKX app or website → Go to [Assets] or [Wallet] → Select [Deposit] → Search for "TUSD". The system will display a list of supported networks (such as Ethereum, TRON, etc.). Select the correct network and copy the corresponding deposit address.

2. Initiate the transfer from the source:

   • If it's on another exchange: Log in to the source exchange → Withdraw → Select TUSD → The network you select must match the one you chose on OKX → Paste the OKX deposit address → Submit.

   • If it's in your own Web3 wallet: Open your wallet (e.g., MetaMask, OKX Web3 Wallet) → Select "Send" → Paste the OKX deposit address → Confirm the currently connected network is the same as the one selected on OKX → Confirm the gas fee → Submit the transaction.

3. Confirm the deposit: Check your TUSD balance on the OKX [Assets] page to see if it has increased, or check the [Deposit History].

What defines a successful completion: The page shows the transfer was successful, and your TUSD balance in your OKX account has increased.

⚠️ Critical reminder: Sending funds to the wrong network is the most common cause of asset loss. If you selected the Ethereum network, you can only send TUSD from an Ethereum address; if you selected TRON, only from a TRON address. The address and network must correspond exactly.

Step 1 (Scenario B): Buy TUSD directly with fiat currency

What to do: If you hold fiat currency (like USD, EUR) and want to directly buy TUSD, use the "Buy Crypto" process.

How to do it:

1. Complete KYC: You need to complete OKX's identity verification (KYC) before purchasing.

2. Enter the Buy Crypto section: Log in to OKX → Go to the [Buy Crypto] or [Buy Cryptocurrency] page.

3. Select a payment method: Depending on your region, you can choose methods like bank transfer, credit/debit card, C2C trading, or even PayPal. Bank transfers generally have lower fees but may take 1-3 business days to process. Payment methods like credit cards are usually instant.

4. Complete the transaction: Enter the purchase amount, confirm, and you will receive TUSD in your account.

What defines a successful completion: Your TUSD balance in your OKX account has increased and can be used for trading or withdrawal.

Step 2: Verify key information and confirm the operation was correct

What to do: No matter which path you took, the final step is confirmation.

How to do it:

• Check the network: If it was a deposit, go to [Deposit History] to see the status of this deposit, and confirm both the network and amount are correct.

• Check your balance: Go to the [Assets] page, search for TUSD, and confirm your available balance has increased.

Common causes of failure

1. Network mismatch: This is the most serious mistake. TUSD exists on both Ethereum and TRON; funds sent on the wrong network are very likely to be irretrievable.

2. Incomplete KYC: Some regions or payment methods require identity verification to be completed before purchasing.

3. Insufficient gas fees: When transferring from a Web3 wallet, you must have the corresponding gas token in your wallet (e.g., to transfer TUSD on Ethereum, you need ETH in your wallet).

4. Minimum deposit/purchase amount not met: Both deposits and purchases have minimum limits; refer to the OKX page for specific amounts.

Risk warnings

• Consequences of sending to the wrong network: Once TUSD is sent to an incorrect network address, the recovery process is extremely complex and success is not guaranteed. Triple-check both the address and the network before confirming any transfer.

• Stablecoins are not absolutely stable: TUSD, as a centralized stablecoin, is pegged to the US dollar but still carries risks such as issuer credit risk and reserve transparency risk.

How to confirm the operation is complete

Open the OKX [Assets] page and search for TUSD. Once you see your balance has increased, you can trade, transfer, or withdraw the funds.

If your deposit does not arrive after 30 minutes, look up the TxID on the corresponding blockchain explorer. If the on-chain confirmation was successful but your OKX account does not display the deposit, contact OKX customer support and provide the TxID for assistance.