What to Do When Binance Account Is Restricted Due to Late KYC Re-verification?
If your account features are restricted because you did not complete identity verification (KYC) on time, your account will be switched to "Withdrawal Only" mode, supporting only withdrawals, order cancellations, position closures, and redemptions. Related functions can be restored by completing or updating verification.
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Prerequisites
Before you begin, please confirm the following, as this will affect the process you need to follow:
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Have you ever completed Binance KYC verification?
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Situation A (verification expired / information changed): You have verified before, but your ID document (such as ID card, passport) has expired, or your name, nationality, or other information has changed.
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Situation B (never completed verification): You registered an account but have never submitted any identity verification documents.
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Can you still log in to your account normally? Most restricted cases do not affect login.
If your account is already in "Withdrawal Only" mode, please handle any urgent withdrawals first, and then follow the process below to restore functions, because after submitting an update application, the account will remain in "Withdrawal Only" status until the review is approved.
Step 1: Log in, locate the verification entry, and confirm your status
Objective: Log into your Binance account, enter the identity verification page, and check the current specific status.
Navigation:
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Log in to the Binance App or website.
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Go to [User Center] — [Identity Verification]. You can also click the [Complete Verification] or [Verify Now] banner on the homepage to enter.
Completion standard: Successfully entered the identity verification page and can see the current status prompt, such as "Unverified", "Document Expired", or "Under Review".
Step 2: Choose the appropriate action path based on your account status
Objective: Perform different operations based on the status you confirmed in Step 1.
Situation A: Document expired or information changed (previously completed verification)
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Specific steps: You need to find the [Update Identity Information] or [Reset KYC] entry on the "Identity Verification" page. If you cannot find the entry on the page, you can contact online customer support via the Binance App or website, type "How to update Identity Verification", and the auto-reply from customer support will provide a link to reset KYC.
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Select the update reason: After entering the update page, choose the update reason according to your actual situation, such as "Document Expired" or "Name on Document Changed".
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Submit materials: Follow the prompts to fill in the updated personal information and upload a photo of your new valid ID document.
Situation B: Never completed identity verification
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Specific steps: Directly on the "Identity Verification" page, click the [Start Now] button and follow the instructions to select your nationality and document type, then begin a brand-new verification process.
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Submit materials: Fill in your personal information as prompted, upload clear photos of the front and back of your ID (such as ID card, passport), and then complete facial recognition (liveness check).
Whether updating information or re-verifying, once the application is submitted, the account will remain in "Withdrawal Only" mode until all new information is approved.
Completion standard: The verification or update application has been successfully submitted, and the page shows "Submission Successful" or "Under Review".
Step 3: Wait for review and pay attention to result notifications
Objective: After submitting the application, wait for Binance's review team to process it.
Instructions:
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Review time: Usually takes several business days, and may be slightly delayed during peak periods.
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Check progress: You can return to [User Center] — [Identity Verification] page to view the review status, or monitor notifications in your registered email and the App's internal messages.
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If rejected: If the application is rejected, the page usually displays the reason (e.g., unclear photo, information mismatch). Please correct the materials as instructed and resubmit.
Completion standard: Received official notification from Binance confirming that the verification status has been restored to "Verified". At this point, account functions will return to normal and will no longer be restricted.
Common Reasons for Rejection
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Photo quality issues: This is the most common reason for rejection. The submitted ID photos must be clear, without glare, with all four corners fully visible, and must be taken directly from the original document. Screenshots or photographs of copies are not accepted.
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Information mismatch: The name, ID number, and other information filled in must match the original document character by character, including spaces and punctuation.
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Facial recognition failure: During the liveness check, your face is obscured (e.g., by a hat, dark glasses, or mask) or the ambient lighting is insufficient.
The world's largest cryptocurrency exchange by trading volume,leading in security and liquidity.
New user benefit: Enjoy 20% off trading fees upon registration!
Risk Reminder
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Restricted account functions: The account will remain in "Withdrawal Only" mode until the new verification application is submitted and approved. During this period, you cannot make new purchases, deposit funds, or use other platform services.
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Do not trust "paid acceleration": Binance's KYC review is free and does not involve any third-party agents. Anyone claiming "paid acceleration for verification" or "guaranteed approval" is committing fraud. Please always operate through official channels by yourself.
Next step: Log in to your Binance account now, go to [User Center] — [Identity Verification] page, and confirm your verification status. If you need to renew or update, start submitting materials right away. The sooner you submit, the sooner it will be reviewed, minimizing the impact of restricted account functions.
