What to Do If You Transfer Tokens with the Same Name but Different Contract Address to Binance?
Tokens with the same name but different contract addresses are completely separate assets within the Binance ecosystem. If you accidentally deposited tokens from an old contract or a fake contract to a Binance address meant for the token with the same name, the resolution depends on whether Binance supports that contract. If the deposit page has a "Retrieve Now" button, click it; if not, it means Binance does not support it, and recovery is nearly impossible.
First, distinguish between "contract upgrade/swap" and "name-collision scam"
Objective: Confirm if you deposited to an old contract address or to a fake token contract that shares the same name but is entirely unrelated.
How to determine:
Situation A: Binance officially completed a token swap (contract upgrade)
Binance periodically carries out contract swaps for certain tokens. For example, Stargate Finance (STG) completed an old-to-new contract swap across multiple chains including AVAX, Arbitrum, BSC, and Ethereum. The new token kept the STG ticker, while the old token (STGOLD) was publicly declared to "have no value."
Actions to take:
If your old contract tokens are those that Binance has explicitly announced as swapped (e.g., STGOLD), you need to use the Binance Convert function to swap old tokens for new tokens.
Check Binance announcements to confirm whether the project has gone through a contract upgrade.
Situation B: Tokens with the same name but completely unrelated fake tokens
The community has repeatedly warned that because DEXs lack a review mechanism, scam tokens with names identical to well-known projects can appear. Users searching by name may encounter multiple scam tokens. For instance, someone can create another token called "XRP," but its contract address is completely different from the real XRP.
Completion criterion for judgment: Determine whether you deposited an "old version token" that Binance once supported and later swapped, or a "fake same-name token" that was never listed. The chance of recovery for the latter is almost zero.
Same-name tokens ≠ same asset. Binance only supports the specific contract address listed on the deposit page. Even if the name is identical, as long as the contract address is not on the list, it is an "unlisted asset."
Situation A: Contract upgrade tokens — handle via Convert or self-service
Objective: If Binance has completed the official contract upgrade for the token and still supports deposits of the old version, the platform usually provides a dedicated swap channel.
Steps:
Log in to Binance, search for relevant announcements about the token, and confirm whether the old token is still within the supported deposit list.
Referring to the STG handling case, Binance kept the deposit entry for the old token (STGOLD) and enabled the function to swap old tokens for new ones via Binance Convert.
If you hold the old tokens, deposit them to Binance and then follow the announcement guide to complete the swap through Binance Convert.
Completion criterion: The old tokens are successfully deposited into your Binance account and converted to the current circulating version via the Convert function.
Situation B: Mistakenly deposited fake or unlisted tokens — the "Retrieve Now" button is the only hope
Objective: If you sent a "same-name token" with a completely different contract address to the Binance address for receiving that token name, check your deposit history for a "Retrieve Now" button.
Steps:
Log in to Binance, go to [Wallet] → [Deposit History].
Locate the erroneous deposit record and check if a [Retrieve Now] button is displayed next to it.
Button available: Click it, and the system will automatically return the assets to the original sending address. The smart retrieval process supports specific tokens on networks like MATIC, TRX, BSC, and ETH, with a processing time of up to 14 business days and a fee of 1 USDT.
No button: For such cases, Binance "typically does not provide an asset recovery service." Only in very rare circumstances (e.g., significant loss incurred by the user) may Binance, at its sole discretion, decide to assist, but success is not guaranteed.
Completion criterion: Confirm whether the "Retrieve Now" button is present. If not, it is advisable to mentally prepare for a loss of funds.
Binance deposit addresses are different from self-custody wallets like Trust Wallet or MetaMask; the platform centrally manages wallets and funds. Therefore, the recovery process requires significant development resources and manpower. The platform has a stringent set of evaluation standards for token listing. Do not deposit unlisted assets.
How to confirm you have handled it correctly?
Log in to the Binance app, go to [Wallet] → [Deposit History], and find this transaction. If the status changes to "Completed" and the funds have been returned to the original address or swapped to new tokens, the operation was successful. If it is confirmed to be a fake same-name token and there is no "Retrieve Now" button, mentally prepare for the loss of funds. For future deposits, be sure to verify the target token's contract address on the Binance deposit page and do not rely solely on the name.
