How to Respond to a Binance Source of Funds Inquiry After Depositing?
Receiving an inquiry does not mean there is a problem with your account; it is part of the platform's compliance process. The core principle of responding is: honestly declare the source and submit the corresponding supporting documents.
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1. First, Confirm the Type of Inquiry and the Information Required
What to do: Check carefully whether the notification from Binance asks you to prove your "Source of Funds" (SOF) or "Source of Wealth" (SOW); the requirements for each are different.
How to do it:
Source of Funds (SOF): This asks about the origin of the specific fiat or cryptocurrency you deposited into your Binance account, such as salary, investment returns, proceeds from selling a house, a loan, etc.
Source of Wealth (SOW): This asks about the "overall picture" of how you accumulated your total net worth, not just salary but also career progression, business investments, inheritance, and all other sources.
How to know when done: On the Binance app or web verification page, clearly see whether you are required to provide SOF or SOW, and note the optional fund source categories listed by the system.
The most common point of confusion for newcomers: Source of Funds (SOF) ≠ Income. Income refers to wages, self-employment earnings, etc., but deposited funds could come from an inheritance, insurance payout, or other channels unrelated to income. Binance wants you to explain "where this money came from," not just "what is your monthly salary."
2. Prepare the Corresponding Supporting Documents Based on Your Fund Category
What to do: Select the corresponding documentary evidence based on the actual source of your funds.
How to do it: Below are the main source categories listed by Binance and the required documents:
Employment Income (including self-employment):
Payslips from the last 3 months
Or a signed employment confirmation letter showing employee information and salary details
Or a tax statement showing salary income
Or bank statements showing salary deposits from the last 3 months
Investment Income (including cryptocurrency investments):
Cryptocurrency account statements showing user identity, portfolio, balances, and trading activity
Or wallet screenshots showing holdings and identity information
Or bank statements showing the proceeds from cryptocurrency sales
Asset Sales (such as selling a property):
Sale or settlement contract showing asset type, price, involved parties, and date, accompanied by bank statements showing the receipt of funds
Or a tax statement declaring the profit from the sale
Inheritance or Donation:
A copy of the will certified by a lawyer or accountant
Or a gift declaration signed by the donor (dated within the last 3 months), accompanied by bank statements showing the transfer of the donation
Other: If none of the above match, select "Other" and upload any relevant documents that can prove the source of funds you declared.
Prerequisites:
The documents must match the name on your Binance account
Documents must be clearly visible; 300 DPI resolution is recommended, with all four corners intact, no cropping or filters
Documents must be in a non-editable format (PDF, JPG, PNG); screenshots must show the full page and URL
How to know when done: Have at least one piece of documentary evidence ready that matches the fund source you declared and meets the format requirements, ready for upload at any time.
3. Submit Your Response Through the Binance Verification Page
What to do: Upload your supporting documents as prompted by the Binance system.
How to do it:
Log in to your Binance account and go to [Wallet] → [Verification Center] or directly click the "Verify Now" link in the notification.
On the Source of Funds page, select the option that matches your actual source (e.g., "Employment Income", "Investment Income").
Upload the supporting documents you have prepared.
If the system requests additional information (such as whether you are associated with a Politically Exposed Person), fill it in according to your actual situation.
How to know when done: The page shows "Submitted" and generates an application record or ticket number.
Common reasons for failure:
Documents do not match the declaration: For example, declaring the source of funds as "salary" but uploading a screenshot of a stock account.
Documents are blurry or incomplete: The screenshot only captures part of the information, or key details (name, date, amount) are obscured.
Incorrect file name or format: Uploading an Excel or Word file; Binance only accepts PDF, JPG, and PNG.
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4. If a Video Proof is Required, Record It as Instructed
What to do: If Binance customer support asks you to record a video as proof, you need to follow the specified format.
How to do it:
Record in real-time throughout the entire process; do not use screen recording software.
First, log in to your Binance account and display the record of this deposit.
Then log in to the source-of-funds platform (such as a bank or another exchange) and display the corresponding withdrawal record and TxID.
Ensure the platform name, URL, TxID, currency, and amount are clearly visible in the video.
How to know when done: Record a continuous video containing all the above information and submit it to customer support.
Risk Reminders:
Honest declaration is key: Binance's SOF/SOW verification is a necessary process to comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulatory requirements. Providing false information may lead to account restrictions or even closure.
There is a limited time window: If you fail to submit the materials within the specified time, Binance may temporarily freeze your related transaction functions until the verification is passed.
Pay attention to protecting your privacy: When recording the video, if sensitive information such as passwords is involved, make sure to cover it.
How to confirm you have handled it correctly?
After submission, check the status in [Verification Center] or [Application Records]. If the status changes to "Approved", the inquiry has been resolved and your account functions will return to normal. If it shows "Supplementary Material Required", resubmit according to the prompts. The review period usually takes a few business days; do not submit repeatedly during this time.
