How to Check if Your RLUSD Deposit to Binance Has Not Arrived
First, confirm two things: RLUSD can only be deposited to Binance via the XRP Ledger network, and withdrawals are not yet available — meaning if you transferred funds but they haven't arrived, the most likely causes are selecting the wrong network or processing delays due to insufficient liquidity. RLUSD officially completed XRP Ledger integration and opened deposits on February 12, 2026. Withdrawals will open once sufficient liquidity is available.
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1. Check the Transaction Status on an XRP Block Explorer
What to do: Use the TxID to verify on an XRP block explorer whether the transaction has been completed.
How to do it:
Copy the transaction ID (TxID) from the platform where you initiated the transfer.
Open an XRP block explorer (e.g., xrpscan.com or the official XRP Ledger explorer).
Paste the TxID and search to view the transaction status and confirmation count.
What counts as done: Confirm that the transaction status shows "Success" and that sufficient network confirmations have been obtained.
The XRP Ledger confirms transactions very quickly, usually within seconds. If the on-chain information shows unconfirmed or failed, the problem lies with the sending side; contact the sending platform for resolution.
2. Verify That the Deposit Network Is Correct
What to do: Make sure the network you selected for the deposit matches the network supported by Binance.
How to do it:
Binance supports RLUSD only on the XRP Ledger network. Other networks, such as Ethereum, are not supported.
Open your wallet or withdrawal platform and check which network you chose when initiating the transfer.
Compare it with the supported network shown on the Binance deposit page — if it is not XRP Ledger (XRPL), the funds will not be credited automatically.
What counts as done: Confirming that your deposit network is XRP Ledger. If not, follow the corresponding wrong-network recovery process.
Common reasons for failure:
Selected ETH, BSC, or another network: Although RLUSD also has trading pairs on Ethereum, Binance only completed XRP Ledger integration recently. Deposits of RLUSD on other networks may not be open or supported.
Incorrect deposit address: Ensure that the address you copied is the dedicated one obtained from the Binance RLUSD deposit page.
Risk notice:
RLUSD withdrawals are not yet available: Binance has clearly stated that RLUSD withdrawals will open once sufficient liquidity is available. This means that even if your deposit is successful, you will not be able to withdraw RLUSD from Binance in the short term; you can only hold or trade it.
Phased liquidity restrictions: Binance adopts a phased rollout strategy, with deposits opened first and withdrawals delayed. This is a platform arrangement, not an operational error.
3. On-Chain Confirmed but No Credit After 1 Hour — Use Self-Service Recovery
What to do: If the on-chain transaction is confirmed but your Binance account has not received the funds, submit a self-service recovery application.
How to do it:
Log into your Binance account and go to [Wallet] → [Transaction History].
Check the status of this RLUSD deposit record.
If there is no record or the status is abnormal, visit the "Deposit Not Credited" self-service recovery page.
Paste the TxID. If the system recognizes the transaction, the coin and amount will be filled in automatically; if not, manually enter RLUSD and the deposit amount.
Submit the application and obtain an application reference number.
Prerequisites:
The on-chain transaction status is "Success"
The deposit address is the dedicated RLUSD address provided by Binance
What counts as done: Successfully submitting the application and seeing a ticket number in [Application Records].
4. Confirm That the Deposit Amount Meets the Minimum Requirement
What to do: Check whether your deposit amount is below Binance's minimum credit threshold.
How to do it:
Log into Binance, go to the [Deposit] page, select RLUSD, and check the "Minimum Deposit Amount" notice.
Compare this with the amount you transferred. If it is below the minimum, the funds will not be credited automatically.
If the amount is insufficient, you will need to submit a manual support request.
What counts as done: Confirming that the amount meets the requirement, or having submitted a request through customer support.
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5. Wrong Network Selected — Submit an Asset Recovery Request
What to do: If you used a network other than XRP Ledger (e.g., ETH, BSC), you need to go through the asset recovery process.
How to do it:
Visit Binance's "Deposited Unsupported Coin" recovery page.
Enter the coin (RLUSD), amount, TxID, and explain that the network you used does not match the network supported by Binance.
Submit the application and wait for processing.
You may be required to provide screenshots or video proof of the transaction record from the sending platform in coordination with customer support.
What counts as done: Submitting the recovery request and receiving a ticket number.
Risk notice:
Recovery for a wrong network is not guaranteed: Binance's support for RLUSD is limited to a specific network. Whether deposits on non-XRP networks can be recovered will be evaluated on a case-by-case basis.
Processing may take a long time: Asset recovery usually takes several weeks.
After confirming the transaction is "Success" on an XRP block explorer, log into Binance and check your RLUSD balance under [Wallet] → [Spot Account]. If credited, the deposit is complete. If the on-chain transaction is confirmed but the funds still haven't arrived after more than 1 hour and you have verified the network is correct, submit a self-service recovery application and track the progress in [Application Records]. RLUSD is a relatively new deposit asset; if you encounter system delays, wait patiently and check again after 1 business day.
