How to Set Up Login and Fund Notifications for a New OKX Account
Setting up notifications for a new account boils down to two things: turn on the necessary security alerts and turn off unwanted marketing push notifications. You must receive key information like login alerts, withdrawal confirmations, and P2P order updates in a timely manner, and you can mute other distractions. Below are the complete setup steps for a new account.
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Step 1: Find the Notification Settings Entry
OKX notification settings can only be fully configured in the App.
How to do it: Open the OKX App, tap the [Profile] icon in the top-left corner of the home page (or tap your avatar directly), then go to [Profile and Settings] — [Preferences] — [Notifications].
Completion standard: You are on the notification settings page and can see category toggles for System Notifications, Trading Notifications, Marketing, etc.
Prerequisite: Have completed account registration and login.
Step 2: Enable Key Account Security Notifications
In the notification settings page, find the [System Notifications] category. It is recommended to enable all the following options:
Login reminder (notify when logging in from a new device)
Security alert (withdrawals, security setting changes, etc.)
Order status updates (including deposit arrival and withdrawal status changes)
How to do it: Make sure these toggles are turned on. In the App, you can choose to receive notifications via Email, Push Notification, or Web Notification. For the trading module, Email, Push Notification, and Web Notification can be enabled separately.
Completion standard: All the above security-related toggles are displayed as "On".
Step 3: Decide Whether to Turn Off Marketing Push Notifications
The [Marketing] or [New Features & Promotions] category in the [Notification Settings] page sends campaign notifications and platform updates.
Case A: You don't want marketing emails and push notifications → Turn off the corresponding marketing category toggles.
Case B: You are willing to receive campaign information → Keep them turned on.
Note: Email notifications related to asset management and account activity cannot be completely turned off, as this is a platform requirement to protect your account security.
Completion standard: After setting your preferences, you no longer receive unwanted notification types.
Common failure reason: Only turning off App push but not browser notifications. After logging in on the Web, some browsers (e.g., Chrome) will separately request notification permissions. To completely disable push notifications on the Web, click the lock icon on the left side of the browser address bar and set "Notifications" to "Block".
Step 4: Set Up Anti-Phishing Code (Prevent Email Spoofing)
This is an easily overlooked but crucial security setting. Once enabled, every legitimate email from OKX will display your unique 8-digit anti-phishing code at the bottom. Emails without this code are fake.
How to do it:
Log in to the OKX official website on a computer, go to [Account Center] — [Security Settings] — [Email Notification].
Find the "Anti-Phishing Code" option and click [Enable].
The system generates an 8-digit alphanumeric unique anti-phishing code. Manually enter it twice to confirm binding.
Completion standard: After successful activation, all official emails will automatically display your set anti-phishing code at the bottom.
Step 5: Add Emergency Contact (Optional but Recommended)
This is a fallback measure if your account is idle for a long time or encounters an anomaly. If you have not logged in for the set period, OKX will first contact you via email and SMS. If no reply is received within the specified time, your designated emergency contact will be contacted.
How to do it:
App: [Profile and Settings] — [Security Settings] — [Advanced Security Settings] — [Emergency Contact]
Web: Click [Avatar] in the top-right corner — [Security Center] — [Advanced Security Settings] — [Emergency Contact]
Fill in the contact information, set the "Account inactivity period" and "Response time", then save.
Completion standard: Emergency contact information has been saved and can be viewed on the settings page at any time.
Risk reminder: It is recommended to provide a trustworthy contact other than yourself (e.g., a family member) as the emergency contact. Subsequent platform notifications will be sent every 10 days until a response is received or you log back into your account.
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How to Confirm Everything Is Working
After completing the above settings, log out and then log back in. Check your registered email to see if you have received a "New Device Login" notification email from OKX — if you have, it means the login alert is working and the entire notification setup is verified.
