Do You Need to Complete Identity Verification After Registering on OKX?
Yes, identity verification must be completed first after registration. Unverified accounts cannot perform core operations such as buying/selling crypto, depositing/withdrawing (including internal transfers), lending, or fund transfers. They essentially function as read-only accounts and are practically unusable.
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Below we explain what you need to prepare before verification, the specific steps, and the differences between verification levels.
1. Understand Identity Verification Levels and Limits
OKX identity verification is divided into different levels. The verification level determines your trading and withdrawal limits. The two main verification types are:
| Verification Level | 24h Withdrawal Limit | Deposit | C2C Trading |
|---|---|---|---|
| Unverified | Not supported | Not supported | Not supported |
| Identity Verified | Up to 10,000,000 USD | Unlimited | Single purchase limit 10–20,000 CNY, cumulative total purchase limit 20,000 CNY |
| Video Verified | Up to 10,000,000 USD | Unlimited | Single purchase limit 10–20,000 CNY, cumulative total purchase unlimited |
The higher the verification level, the larger the limits for trading and withdrawals. If you plan to trade larger amounts, it is recommended to complete a higher verification level right after registration.
2. Detailed Steps for Identity Verification
Step 1: Confirm Prerequisites
What to do: Have your valid government-issued ID and the phone number/email linked to your account ready.
Materials needed:
Government-issued valid ID: ID card, passport, etc. (any valid ID recognized by local laws).
Selfie photo (for comparison with ID photo).
In some cases, proof of address may be required: such as utility bills or bank statements from the last 3 months.
Age requirement: Must be at least 18 years old.
Verification must be performed on the mobile app; the web version does not support photo capture or facial recognition.
Step 2: Navigate to the Identity Verification Page
What to do: Enter the identity verification section in the OKX App.
How to do it:
Open the OKX App and tap the [User Center] icon in the top-left corner of the home screen.
Tap on your nickname/account name at the top, then enter [Identity Verification].
Tap [Verify Now].
Completion criteria: You are taken to the identity verification information page.
Step 3: Fill in Personal Information and Upload ID
What to do: Fill in your personal identity information and upload ID photos.
How to do it:
Select your [Nationality] (the country that issued your ID) and [Country/Region of Residence] (your current place of residence). Note: Restricted service regions refer to your country of residence, not nationality.
Select the ID type (ID card, passport, etc.) and enter your ID number.
Follow the prompts to take or upload photos of the front and back of your ID, as well as a real-time selfie (you cannot upload an existing photo; it must be captured live through the camera).
Completion criteria: Photos are uploaded successfully, and the system shows "Submission successful".
Step 4: Complete Video Verification (If a Higher Level Is Needed)
If you need to unlock higher C2C trading limits, you must complete video verification.
What to do: Complete a video recording in the C2C Buy Crypto section.
How to do it:
On the app home screen, tap [Buy Crypto] – [C2C Buy].
Tap the [My] icon in the bottom-right corner – [Video Verification] – [Start Recording].
Make sure the sound is on, the camera is open, and no earphones are connected. The system will read out a risk notice; you do not need to repeat it. After the "beep", answer "Yes", then submit the material.
Completion criteria: "Submission successful, pending review" is displayed. Video verification usually requires some review time.
Prerequisites
Your OKX account has been successfully registered and linked with a phone number and email.
Your ID document is within its validity period.
The app has camera permission granted.
Common Reasons for Failure
ID photo is unclear or incomplete: Blurry, reflective, obstructed photos, or only the front side of the ID was uploaded without the back, can lead to rejection. Make sure to shoot in a well-lit environment.
Information mismatch: The name or ID number you entered does not match the information on your ID document. Please double-check carefully.
Expired ID: Always use an ID that is still valid.
Risk Reminder
Identity verification cannot be revoked: One identity document can only be linked to one OKX account. Once verified, it cannot be changed or canceled.
Additional verification triggers: Your account may be subject to "additional verification" due to compliance review requirements, requiring supplementary documents such as proof of address or source of funds. Review is usually completed within 24 hours after submission.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
FAQ
Q: Can I deposit assets without verification after registration?
A: According to official rules, unverified accounts cannot perform deposit/withdrawal operations. Even if you attempt to transfer assets in, the deposit will be restricted. It is recommended to complete verification before any asset transfer.
Q: What should I fill in if my nationality and country of residence differ?
A: Your country of residence determines whether you can use OKX services, while your nationality determines the identity verification method. For example, if you hold Chinese nationality but reside in Singapore, select "China" as nationality and "Singapore" as country of residence during verification. Restricted regions refer to the country of residence, not nationality.
Final Step – Confirmation:
Open the OKX App, go to [User Center] – [Identity Verification]. If the status shows "Verified" or "Approved", your verification has passed and you can start depositing, withdrawing, and trading. If it shows "Under Review", simply wait for the result (usually a few minutes to 24 hours). After verification is approved, it is recommended to also enable Google Authenticator and anti-phishing codes to add an extra layer of protection to your account.
