If you want to find out which products and services OKX restricts in your area, the two most direct ways are: the list of restricted jurisdictions published in the official Terms of Service, and the actual available features shown after you log into your account. The first shows platform-level compliance rules; the second dynamically displays product availability based on your account's KYC location.
Step 1: Review OKX's Official Risk & Compliance Disclosure
Go to the OKX website, find the Terms of Service or Risk & Compliance Disclosure link in the footer, and open it. Look for the restricted regions section. You can then check whether your country/region is completely banned or only has some products restricted. According to official compliance rules, there are two types of restrictions:
Completely restricted areas: Users cannot open an OKX account or use any services. These include Afghanistan, Cuba, Iran, North Korea, Syria, Canada, Hong Kong, India, Japan, Malaysia, Uzbekistan, Nepal, the United States and all US territories, as well as the occupied Ukrainian regions of Crimea, Donetsk, and Luhansk.
Product-level restricted areas: The platform works normally, but some products are limited due to compliance rules. For example, Australia restricts derivatives and centralized finance products, only spot trading is available; Brazil and South Korea close derivatives and P2P services; the United Kingdom restricts derivatives, DeFi products, and P2P services for retail users; Russia's fiat currency payment services are blocked.
Risk reminder: Do not rely on third-party screenshots or articles about restricted areas, as they may be outdated. OKX updates its compliance documents regularly, so always check the latest version on the official website. Restrictions can change with local regulations.
Step 2: Log into Your Account to See Available Products
Based on your account's KYC location, log into the OKX app or website and check whether functions like spot trading, futures, options, P2P, savings, earn, etc., are visible and usable. If a feature is greyed out or shows "This service is not supported in your region," that product is restricted in your current KYC area. This way you can confirm which features your account can actually use.
Step 3: Check Product Availability for Other Regions
If you plan to move to another country and want to know in advance what products are available there, do not change your country/region in the app's profile settings. That action will trigger a new identity verification, and you can only make limited changes. A safer way is to contact OKX online customer support directly and ask about the service scope in a specific country. You can get accurate information without changing any actual settings.
Common Misunderstandings
Many users confuse platform-level region restrictions with account feature restrictions. If futures or P2P are not available, they might think there is a problem with their account, but it is more likely that local regulations ban those products. Some users also mistakenly think that OKX is completely unavailable in a certain region, when in fact spot trading might still work, and only derivatives are restricted.
Next Steps
If you find that a product you want to use is permanently restricted in your current KYC region, you can consider moving your assets to an account in a region that supports it. Remember that changing your country of residence will trigger a new KYC process, and you can only change it a limited number of times. It is best to confirm your long-term residence first. For temporary service inquiries, use the official compliance documents or ask customer support.
