Can I Use a Hong Kong/Macau Travel Permit for OKX KYC Verification?
Yes. OKX KYC verification accepts the Hong Kong and Macau Residents Travel Permit to Mainland China (commonly known as the "Home Return Permit") as a valid identity document. According to the official OKX Help Center and multiple verification guides, the platform recognizes the following document types: Mainland China Resident Identity Card, passport, Hong Kong and Macau Residents Travel Permit to Mainland China, and Taiwan Residents Travel Permit to Mainland China.
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Prerequisites
Before using your Home Return Permit for verification, confirm two things:
The permit must be valid — expired documents will be rejected outright.
Your current region is not restricted — OKX currently cannot provide services in the Hong Kong Special Administrative Region. If you reside in Hong Kong, you will be unable to use the platform; if you reside in other regions and hold a valid government-issued document, you may still use the service as normal.
Step 1: Confirm Your Home Return Permit Meets Document Requirements
What to do: Before starting verification, check that your permit meets the platform's basic conditions.
How to do it — check each item:
Document status: Must be within its validity period; expired documents will not pass verification.
Document type: The Hong Kong and Macau Residents Travel Permit to Mainland China (Home Return Permit) is accepted. Temporary documents or paper versions are not accepted.
Photo requirements: Submitted photos must be of the original document taken in real time. Screenshots, re-photographed copies, or photocopies are not accepted.
Clarity: The document photo must be clear and legible, showing the full name, document number, date of issue, and expiration date.
Fully in frame: When photographing, ensure all four corners of the document are visible, with no glare, obstructions, or watermarks.
When is this step complete: When you have confirmed that the Home Return Permit in your possession meets all of the above conditions.
According to multiple guides, the system supports only four document types: Mainland China Resident Identity Card, Hong Kong and Macau Residents Travel Permit to Mainland China, Taiwan Residents Travel Permit to Mainland China, and foreign passport.
Step 2: Select "Home Return Permit" on the Identity Verification Page and Upload
What to do: Log into the OKX app, enter the identity verification process, and select the corresponding document type option.
How to do it:
Open the OKX app, tap the [User Center] icon in the top-left corner of the home page → [Profile and Settings] → [Profile] → [Identity Verification].
Under "Select document type", find and choose Hong Kong and Macau Residents Travel Permit to Mainland China (or similar wording).
Fill in the personal information as it appears on your permit: name (pay attention to traditional vs. simplified Chinese character differences), document number, date of birth, etc., ensuring it matches the original character for character.
Under ample lighting and against a solid-color background, photograph the front and back of your permit, ensuring all four corners are fully visible with no glare.
Follow the on-screen instructions to complete facial recognition (liveness detection) to confirm you are the document holder.
When is this step complete: The document photos are successfully uploaded, facial recognition is passed, and the page enters the review stage.
OKX requires that document photos be taken of the original in real time; you cannot upload existing photos from your album. Facial recognition and video verification must be completed within the app; this cannot be done via the web version.
Step 3: Wait for Review and Monitor Results Notification
What to do: After submission, wait for the OKX review team to process your application.
How to do it:
OKX uses a dual AI + manual review mechanism. In most cases, an initial review is completed within minutes. Complex cases are escalated to manual review, which takes no longer than 24 hours.
Once approved, you will receive a notification in the app and at your registered email address, and your account features will be unlocked according to the corresponding verification tier.
If rejected, the page will display the reason for rejection (e.g., blurry photo, information mismatch). Correct the issue based on the prompt and resubmit.
When is this step complete: You receive an approval notification and the identity verification page shows "Verified".
Common Reasons for Rejection
Unclear document photo: Blurry, glare, corners cropped, or a re-photographed copy/screenshot was used.
Expired permit: Submitting an expired document will result in outright rejection.
Inconsistent information entered: The name or document number filled in does not match the original, especially regarding traditional vs. simplified Chinese character correspondence.
Facial recognition failure: Face is obstructed, lighting is insufficient, or required actions were not completed as instructed.
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Risk Reminders
One identity document can only be used to verify a single OKX account and cannot be reused.
Do not submit false or someone else's documents. The OKX compliance team will verify document authenticity; if forgery is detected, the account will be frozen.
KYC review is free of charge. Do not trust any third-party services that claim to offer "paid guaranteed verification approval".
Next steps: After confirming your Home Return Permit is valid and the information is clearly legible, open the OKX app and go to the [Identity Verification] page. Select the Hong Kong and Macau Residents Travel Permit to Mainland China as your document type, upload the front and back as prompted, and complete facial recognition. After submission, monitor for the review result, which is typically available within 24 hours. You may use referral code 24U2795 when registering.
