Does OKX Sell Your KYC Information to Third Parties?

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OKX
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OKX will not sell your KYC information to third parties for profit. According to its official privacy policy, the platform only shares data with specific third parties under limited circumstances, such as legal requirements, compliance reviews, or service necessities, and those third parties must strictly adhere to data protection standards.

Step 1: Understand the Difference Between "Not Selling" and "Possible Sharing"

What to do: First, recognize that a platform not "trading" data does not mean data never leaves the platform. There is a fundamental difference.

How to do it: Distinguish two concepts:

  • Sell: Treating user data as a commodity and selling it to advertisers or other commercial entities for profit. OKX's privacy policy does not mention such practices.

  • Disclose (Legally Share): Providing necessary data to specific parties under particular legal or business scenarios. For example:

    • Compliance review: Sharing ID document information with identity verification service providers to meet anti-money laundering (AML) and KYC legal requirements.

    • Regulatory cooperation: Providing necessary information of a specific account in response to a court subpoena or lawful request from law enforcement agencies.

    • Service provision: Cooperating with third parties such as payment processors and data analytics providers to facilitate deposits, withdrawals, security risk controls, and other business functions.

When you're done: You understand that "not selling" does not equal "not sharing," and that lawful data sharing has clear boundaries and prerequisites.

OKX's Chief Compliance Officer has stated clearly that the platform regards user data protection as the "cornerstone of trust," and employs bank-grade encryption and strict internal access controls.

Step 2: See Which Third Parties May Access Your Data

What to do: Based on OKX's privacy policy, understand where your data might flow.

How to do it: Check against the following scenarios:

  • Identity verification service providers: Used to verify the authenticity of the ID documents you submit and the facial recognition match, solely for compliance purposes.

  • Payment processors: When processing fiat deposits and withdrawals, banks or payment channels need to verify part of your financial information.

  • Regulatory and law enforcement agencies: Providing data to government entities or law enforcement agencies when required by law.

  • Affiliates: Different legal entities within the OKX Group may share data when necessary, still bound by this privacy policy.

When you're done: You are clear on which types of third parties may access your data and for what purposes.

Step 3: Know the Rights You Can Exercise

What to do: As a user, you have a degree of control over the KYC information you submit.

How to do it:

  • Access and correction: You have the right to access the personal data the platform holds about you and to request corrections if the information is inaccurate.

  • Right to deletion (under certain conditions): After satisfying legal requirements or upon service termination, you may request deletion of your personal information.

  • Marketing opt-out: If you no longer wish to receive product marketing messages from the platform, you can unsubscribe at any time.

  • Contact the privacy officer: OKX has a dedicated Data Protection Officer (DPO). If you have privacy-related questions or complaints, you can contact them via the email address listed in the privacy policy.

When you're done: You know you have the right to access, correct, and delete your personal information, and you know whom to contact if you have issues.

Step 4: Protect Your Information in Everyday Operations

What to do: The platform is responsible for backend security; you are responsible for front-end protection.

How to do it:

  • Do not submit KYC materials through unofficial channels.

  • Beware of scams where fraudsters impersonate OKX customer service and ask for verification codes or face videos.

  • Regularly check your account's login devices and two-factor authentication (2FA) settings.

When you're done: You have established basic personal protection awareness.

Common Risk Reminders

  • Anyone claiming to be able to "delete KYC information for a fee" or "privately retrieve others' data" is a scammer. OKX has no such operational channel.

  • Even if the platform does not sell data, personal information may still be leaked elsewhere (e.g., through social engineering or phishing attacks). Protecting your account is the first line of defense.

Next step: You can log in to the OKX app, enable 2FA verification in [Security Settings], and check recent login device records. If you have questions about data usage, you can review the full Privacy Statement on the OKX official website, or contact the Data Protection Officer via the email provided in the privacy policy.