In the OKX "Security Center," you can see that the randomly generated address from Apple is your actual bound email. It's not like a regular email you enter yourself—it's system-assigned—but viewing it works exactly the same as a normal email.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
1. First, understand what this "hidden email" really is
The address you saw during registration, like
Apple's "Hide My Email" feature essentially creates a unique, random email address that forwards messages to your real iCloud mailbox, letting you register without exposing your actual email. So your OKX account is bound to this random address.
2. Where to check: view email in Security Center
Directly in OKX's security settings, the "Email" field displays this Apple-generated random address.
Step 1: View in the app
- What to do: Open the OKX App and go to account settings.
- How to do it: Tap the menu or avatar icon in the upper left corner, then enter [Account Settings] or [Security Center]. Find [Email] or [Authentication Method] under [Security Settings]; the full bound email address is shown there.
- How to know you're done: You see the complete
This email address is being protected from spambots. You need JavaScript enabled to view it. address.
Step 2: View on the web
- What to do: Log in to the OKX official website and open the Security Center.
- How to do it: Click your profile icon in the top right → [Security Center] → In the [Email Address] section, click "Manage" or "View" to see the full address.
- How to know you're done: You confirm that the email address shown on the web matches the one in the app.
A leading global cryptocurrency platform,suitable for both beginners and experienced traders.
New user benefit: 20% off trading fees upon registration!！
3. If you need to operate with this email (e.g., change password, receive verification codes)
This random email is fully functional. Verification code emails sent by OKX are forwarded by Apple's relay service to your real iCloud mailbox.
- Receiving verification codes: Simply tap "Send Verification Code" in OKX's security settings; your real iCloud inbox will receive it within seconds (if not, check your spam folder or make sure your iCloud+ subscription is active).
- Changing the bound email: If you later want to stop using this random address, you can change it through the normal process. The path is the same as for a regular email—go to [Security Settings] → [Email] → [Change Email Address], then complete identity verification as prompted.
Prerequisite: You need to confirm that your Apple ID still has an active iCloud+ subscription (the "Hide My Email" feature requires iCloud+).
Common issue: Some users think the "hidden email" is only temporary and that deleting it doesn't matter. Once you disable or delete that address in Apple's Hide My Email list, all emails sent to it stop forwarding, meaning you will not receive any OKX verification codes. If the address has been disabled, you will need to contact OKX customer support and use other verification methods to bind a new email.
After completing the steps above, how do you confirm you've found the correct address?
In the OKX Security Center, locate the address ending in @privaterelay.appleid.com. Then, in Apple's "Hide My Email" settings, verify that this address is "Active" and not disabled. If both match, you have found the correct bound email that can receive messages normally.
