What to Do If You Enter the Wrong Phone Number During Binance Registration?
If you entered the wrong phone number during registration, the solution depends on whether you have completed the registration process and whether you can still receive the verification code. If you are still on the registration page and haven't entered the verification code, simply correct it directly. If registration is complete, you need to change the binding through the Security Center. Below are the specific scenarios.
Scenario 1: During Registration, Verification Code Not Yet Entered
If you entered the wrong number but have not clicked "Get Verification Code" or submitted the registration, simply correct the phone number in the input field on the registration page. No additional steps are needed.
Scenario 2: Verification Code Received and Registration Completed (Account Created)
In this case, the old number is already bound. You need to log in to your account, go to the Security Center, and change the phone number. According to Binance's help center, the steps are as follows:
App Steps:
Open the Binance App, tap the [Profile] icon in the bottom right corner to enter your personal center.
Select [Security Center], then tap [Phone Number].
Tap [Change Phone Number].
The system will first send a 6-digit verification code to thecurrently bound old phone number. Enter it to complete identity verification.
Enter the correct new phone number, get the verification code sent to the new number, and enter it.
Follow the prompts to complete facial recognition or fingerprint verification. Submit the request, and the new phone number will take effect immediately.
Web Steps:
Log in to the Binance website, hover over the profile icon in the top right corner, and click [Security Settings].
Under "Basic Security," find [Phone Number] and click [Edit].
Enter the SMS verification code sent to the currently bound phone number.
Enter the new phone number and the verification code sent to it, then submit to save the change.
Scenario 3: Old Number Entered Incorrectly and Verification Code Unreceivable
This is the most troublesome case. Since the first step to change the phone number is to send a verification code to the old number, if it's unreachable, you cannot proceed. In such cases, use alternative methods:
Email Verification: On the change phone number page, select "Old number unavailable." The system will prompt you to verify via the registered email. Check for an official Binance email (from
This email address is being protected from spambots. You need JavaScript enabled to view it. ) and click the verification link to continue.Google Authenticator (2FA) Verification: If you have bound Google Authenticator, the system may allow you to enter a 6-digit dynamic code to bypass SMS verification.
Contact Customer Support for Manual Review: If the above methods fail, submit a support ticket. Prepare: photos of the front and back of a valid ID, a selfie holding the ID, and proof of old number cancellation (if available). Feedback is typically received via email within 72 hours.
Post-Change Considerations
Changing the bound phone number is a highly sensitive operation. After completion, note the following:
Withdrawal Restrictions: After changing security settings (including phone number), withdrawal functions may be suspended for 48 hours. Trading and deposits remain active, but withdrawals are blocked as a Binance security measure.
Verify New Number: After the change, it is recommended to log in once with the new phone number to ensure the verification code is received correctly.
FAQ
Q: If I entered the wrong phone number during registration but haven't completed KYC, can I simply re-register?A: Not recommended. Once a phone number is bound, even without KYC, it cannot be used to register a new account. Log in and use the methods above to change the number, or contact support.
Q: Is there a fee for changing the phone number?A: No. Binance does not charge any fee for changing the phone number.
