Binance: What to Prepare When Resubmitting After a Long Wait with No Result
Don't rush to resubmit immediately—resubmitting requires the exact same documents, but only after you've confirmed that your original submission was indeed not received by the system. Binance standard verification usually takes a few minutes to 2 hours, and no more than 24 hours at maximum. If it remains "Under Review" past that time, you need to check the status first, not blindly re-upload.
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Prerequisites: Confirm Whether You Really Need to Resubmit
Before taking any action to resubmit, first determine which of the following situations you are in:
Status A: After submitting, the page shows "Under Review" for more than 24 hours with no email or in-app notification.
Status B: The submission status suddenly disappeared, the page has reverted to the unsubmitted state, but you also haven't received any rejection notice.
Status C: It has been more than 3 business days since submission, and the system shows no status change at all.
For Status A, you do not need to resubmit immediately—it could simply be a queue or slower manual review. Confirm the status first before deciding. Status B means the submission was unsuccessful; you will need to go through the process again from the beginning. For Status C, it is recommended to contact customer support directly rather than submitting repeatedly.
Step 1: First Check if the Verification Status Has Already Changed
Fully log out of your Binance account (tap "Log Out" on the App, or log out from the web version).
Wait 30 seconds and log back in.
Go to [User Center] - [Identity Verification] and check the current status.
If the status now shows "Verified", it means the review has already passed but the page simply hasn't synchronized—no resubmission is needed.
What counts as complete: Confirming whether your current verification status is "Under Review", "Pending Submission", or "Verified".
Step 2: Check Email and In-App Notifications for Any Missed Messages
Log into your registered email account, search for "binance" or "Binance", and be sure to check the spam/junk folder.
Log into your Binance account and go to [User Center] - [Notifications] or [In-App Messages].
If there is an email asking for supplementary documents, it means the review is stuck where you haven't seen it—simply follow the email instructions. You do not need to resubmit all your materials again.
What counts as complete: Confirming that there are no unread review results or supplementary document requests in either channel.
Step 3: Determine Whether You Need to Resubmit
Scenario A – Status shows "Under Review" and waiting time is less than 24 hours:
No action is needed. Just wait for the system to process. Binance standard KYC verification is typically completed within 2 hours, and 24 hours at maximum.
Scenario B – Status shows "Under Review" but more than 24 hours have passed:
Do not resubmit. Submit a ticket via Binance Help Center [Contact Support] to inquire about the progress, including your submission time, registered email, and document type.
If the wait exceeds 3 business days, you can initiate a live chat through online customer support; the agent can check the specific review queue status.
Scenario C – Status has disappeared or the page has returned to the "Pending Submission" state:
This means the previous submission was not successful—the system did not receive your materials. You need to resubmit.
Go to the identity verification page and follow the initial submission process again to upload your ID photos and complete facial recognition.
What counts as complete: Determining whether resubmission is necessary based on the status.
Step 4: Checklist of Materials to Prepare If Resubmission Is Required
If you have confirmed Status C (submission unsuccessful), the materials needed for resubmission are exactly the same as for the initial verification:
Document materials:
Original valid government-issued ID (national ID card, passport, or driver's license)
The document must be within its validity period, with the personal information page clearly visible and undamaged.
Submission environment:
A well-lit environment to ensure the ID photo has no glare or reflections
Your phone or computer camera must work properly.
What counts as complete: The original ID in hand, and the shooting environment ready.
Step 5: How to Resubmit
Log into your Binance account and go to [User Center] - [Identity Verification].
Select the document type (ID card/passport/driver's license) and fill in your personal information—all information must match the ID exactly, character by character.
Upload the ID photos: front and back (if applicable), with all four corners visible and no glare.
Complete facial recognition: remove hats and glasses, ensure adequate lighting.
Confirm submission; the page should display "Under Review".
Note: The Binance verification page requires all operations to be completed within 15 minutes. If timeout occurs, the page will refresh automatically and you will need to start over from the beginning.
What counts as complete: The page shows "Under Review", rather than returning to the previous step.
Step 6: Waiting and Confirmation After Resubmission
Once you have submitted, keep an eye on your registered email and in-app notifications. Standard review is usually completed within 2 hours, and no more than 24 hours at maximum. If there is still no result after 24 hours, follow the procedure for Scenario B in Step 3 and contact customer support to check the progress.
Common Reasons for Failed Resubmissions
Forgetting to check the original submission status first: Resubmitting while the original submission is still "Under Review" creates a duplicate application, which can actually cause the system to flag your account.
Exceeding 10 submission attempts per day: Binance allows a maximum of 10 verification submissions per day. After exceeding this, you must wait 24 hours.
Incomplete submission due to session timeout: The verification page has a 15-minute session limit; if you exceed it, all entered information will be cleared.
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Risk Reminders
Resubmitting does not speed up the review: Each submission resets the review timer; it will not make the verification pass faster.
Account functions are restricted during the review period: For accounts that have not completed verification, features such as fiat trading, futures trading, and withdrawals are all restricted.
Do not re-upload the same blurry photo: Each submission counts toward your daily limit. Make sure the photo is clear before uploading.
After resubmitting, if the page shows "Under Review", the submission is successful. Pay attention to your registered email and in-app messages—account functions will be automatically unlocked once verification passes. If no notification is received after 24 hours, check the progress through Binance Help Center's customer support channel, and provide the submission time and registered email when inquiring.
