Common Reasons Why Your Binance Certificate of Incorporation Upload Gets Rejected
A rejected company registration certificate upload is rarely caused by an invalid document itself. Most often, it happens because you used the wrong verification path — personal identity verification does not accept company documents, or your submitted enterprise files are incomplete, or the information does not match your registration details. Binance explicitly requires a company registration certificate for its enterprise verification (KYB) process, but only if you are using the dedicated enterprise account verification channel and have submitted all required supporting materials alongside it.
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Prerequisite Checks
Before you start troubleshooting, confirm two key points:
Confirm which entry you used for submission — the personal account [Identity Verification] page does not accept company registration certificates. Only the enterprise verification (KYB) channel requires this document. If you use the wrong entry, your submission will be rejected directly.
Confirm you have a full set of company documents on hand — a single company registration certificate is not sufficient. Enterprise verification also requires supporting materials including articles of association, director/beneficiary ID documents, and proof of address.
Verify You Are Using the Correct Verification Channel
What to do: Check the entry you used to submit the company registration certificate, to distinguish between personal identity verification and enterprise verification.
How to do it:
Binance runs two completely separate verification paths:
Personal Identity Verification (KYC) : The path for regular users to open personal accounts. Required materials are government-issued personal identity documents (passport, national ID card, driver's license). Company registration certificates are not in the scope of accepted documents for this path — the system will not recognize them even if you upload it.
Enterprise Verification (KYB, Know Your Business) : The path for companies or legal entities to open accounts. The company registration certificate is one of the core required documents for enterprise verification.
When this step is complete: You confirm you are using the enterprise verification path — you selected "Sign up as an entity" or "Enterprise Account" during registration, rather than standard personal identity verification.
Common failure cause: You selected a personal account type during registration, then tried to complete verification using a company registration certificate. The Binance system displays different document options based on your account type, and the document list for personal accounts will not include the company registration certificate option.
Check That Your File Meets Basic Requirements
What to do: Confirm the uploaded company registration certificate itself meets Binance's basic acceptance standards.
How to do it:
Per Binance official guidance, note the following requirements when uploading files for enterprise verification:
File format: Supports jpeg, jpg, pdf, and png formats
Original document requirement: You must upload a color photo of the original document. Screenshots, copies, or edited images are not accepted
Legible text: All text and seals must be clearly identifiable, with no obstructions or glare
Consistent information: The company name and registration number on the company registration certificate must fully match the information you entered during registration
When this step is complete: You confirm the uploaded file is a color photo of the original document, with all four corners fully visible, and text and seals clearly readable.
Risk warning: Submitting edited or modified company documents is a strict platform rule violation. Once detected, it may lead to permanent ban of your enterprise account.
Confirm Your Full Set of Required Documents Is Complete
What to do: Check that all other supporting documents required for enterprise verification have been submitted.
How to do it:
Enterprise verification (KYB) requires more than just a single company registration certificate. Per Binance official resources, the required document list includes:
Certificate of Incorporation — mandatory
Business License (if applicable) — required for some registration regions
Front and back photos of the director/applicant's identity document
Front and back photos of the company's ultimate beneficial owner's identity document
Proof of address document (requirements vary based on your registered country and the company's legal form)
Note: The required enterprise document list is dynamically generated based on the selected registration country/region, enterprise legal form, enterprise nature, and shareholding structure you choose, so document requirements differ for different scenarios.
When this step is complete: You confirm all documents currently requested by the system have been uploaded, with no missing items.
Additional prerequisite note: During enterprise verification, the main trading user must complete a liveness check (facial recognition) , the operation requirements are similar to personal verification — no hats, glasses, or filters, and take the shot under sufficient lighting.
Information Consistency Check
What to do: Cross-check that the information you entered during registration matches the information on your company registration certificate.
How to do it:
Check the following fields one by one:
Full legal company name: The entered name must be 100% identical to the name on the company registration certificate (including capitalization, spaces, and punctuation)
Registration number: Must fully match the number on the certificate
Registered country/region: Must be consistent with the actual place of registration
Enterprise legal form: Must match the legal entity type stated on the certificate
Shareholding structure: Must be filled in truthfully, as it may affect the generation of your document list
When this step is complete: You have cross-checked all registration information against the document details, and confirmed all fields are fully consistent.
Risk warning: The registered country/region of an enterprise account and the company name cannot be modified arbitrarily after submission. If the information you entered during registration does not match the official document, your application will be rejected directly, and the modification process is relatively complicated.
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Quick Reference Table for Rejection Reasons
| Rejection Cause | Common Trigger Scenarios | Solution |
|---|---|---|
| Used wrong verification channel | Submitted company documents via the personal KYC channel | Switch to the enterprise verification (KYB) channel and resubmit |
| Incomplete supporting documents | Only submitted the company registration certificate, missing other required files | Complete all files per the system list and resubmit |
| Mismatched company name | The name you entered during registration is different from the name on the certificate | Double check to ensure full consistency, then resubmit your application |
| Unqualified document photo | Blurry, glary, cropped, or scanned copy of the document | Retake a clear color photo of the original document |
| Special requirements for your registered region/KYB | Different regions have varying document requirements | Follow the document list displayed on the verification page |
| Unclear seal or signature | The certificate seal is too blurry to identify | Retake a clear version to ensure the seal is fully visible |
After completing these four steps of troubleshooting, you should be able to locate the specific reason for your rejection. If you used the wrong verification channel, go to the enterprise verification (KYB) entry to resubmit; if you have missing files, add all required documents per the system list before submitting again. Enterprise verification review usually takes 2-5 working days, so please wait patiently for the result after submission. If you still cannot resolve the issue, contact Binance online customer support and provide your work order number and submitted enterprise information.
