If the OKX Wallet extension shows corrupted and can't open, it's probably not the wallet itself but the browser update misjudging the extension as "damaged". Do not directly click the "Repair" button, this will clear your wallet's local data, which is like deleting your seed phrase and asking you to re-enter it.
Step 1: Update and Restart Browser
See if the browser can automatically restore the wallet extension after a restart. Update Chrome or Edge to the latest version, then fully close and reopen the browser. In many cases, the browser will automatically restore the extension and keep wallet data. Completion criteria: After opening the browser, the OKX Wallet extension shows normally without needing to re-import the seed phrase. If Step 1 doesn't work, proceed to the next step.
Step 2: Back Up Local Data Before Repairing
This is the most critical step. After Chrome/Edge shows "This extension may be corrupted", clicking Repair will reinstall the extension and clear the local cache. The wallet will return to the newly installed state, and you must re-import the seed phrase to recover. First back up the wallet local data, then click Repair:
Chrome browser (Windows): Open chrome://extensions/, find the OKX Wallet extension, note the extension ID. Open File Explorer, go to C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings, copy the folder named with that ID to another location.
Edge browser (Windows): Similar operation, path is C:\Users\{username}\AppData\Local\Microsoft\Edge\User Data\Default\Local Extension Settings.
Mac system: In Finder, "Go to Folder", enter the corresponding Local Extension Settings path for Chrome or Edge. It's best to find the Profile Path from chrome://version to locate the directory.
Completion criteria: You have fully copied the wallet local data folder to a safe location.
Step 3: Click Repair, Then Restore Backup
After completing the backup, click the browser's "Repair" button, reinstall the extension, and then restore the backup folder. The workflow: Click Repair → Close the browser → Go to the Local Extension Settings path → Delete the folder named with the extension ID → Copy the backup folder back. Open the extension wallet, enter password to verify if it can be accessed normally.
Risk Reminder
If none of the above recovery methods work, the only way to recover your wallet is to re-import via seed phrase or private key. OKX officially states that if the local cache cannot be recovered and there is no seed phrase backup, the assets will be permanently lost. Also, if the wallet says "invalid seed phrase format", it's likely that one or two words were written down incorrectly or the order is wrong. You can try to troubleshoot with a recovery tool.
Common Reasons for Failure
The most fatal is "seeing the prompt and clicking Repair" – this directly clears local data. If there is no seed phrase backup at the same time, the wallet is completely gone. Another common problem is backing up the seed phrase but never verifying it. Many users write down the wrong characters thinking the backup is correct, and only realize it doesn't match when the wallet fails and needs recovery.
Follow-up Actions
If you already clicked Repair and cleared the data, simply re-import using your seed phrase. It is recommended to wallet recovery after confirming the wallet is working, use a separate device to go through the seed phrase recovery process once to verify the backup is usable. Only download wallet extensions from the OKX official website, never use third-party channels.
