OKX KYC Photo Tips: What to Do if Your Photos Are Blurry
If your ID photo is blurry, 90% of the time it comes down to lighting and angle. Move to a window during daylight, use your phone's native camera, and shoot straight down to fix it. OKX KYC checks have strict clarity requirements – all four corners of the document must be visible, text edges sharp, and no glare covering details. Let's break it down by shooting environment, camera technique, and post-shot checks.
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Choose the Right Time for Shooting
Light is half the battle.
Prioritise natural daylight near a window.
Avoid overhead lights shining directly on the document – they create glare spots that hide key information.
Don't shoot under indoor lamps at dusk or night – low light forces your phone to increase ISO, introducing noise and blur.
What success looks like: Place your ID on a flat surface. No obvious bright spots or reflections should appear on the card.
Positioning Your ID and Phone
Lay the ID flat on a dark, plain background (e.g., a dark desk or a sheet of white paper).
Hold your phone directly above the document, perfectly parallel – tilting will warp the text and cause OCR to fail.
Keep the phone about 30 cm away. Tap the ID area on the screen to focus.
What success looks like: In the viewfinder, you see all four edges of the document complete and aligned with the frame.
Turn Off Beauty Filters and Use the Native Camera
OKX's app calls your system camera. You cannot upload a picture taken with a third-party camera app – you must capture the photo during the verification process.
Open the OKX app, go to the verification page. The system will launch the camera automatically.
Make sure beauty mode, filters, and AI enhancement are all turned off in your phone's camera settings.
Tap the shutter, and hold your hand steady for one second.
What success looks like: In the preview after shooting, the smallest text on your ID (like home address, issuing authority) remains sharp and readable.
Check Right After Shooting
A 10-second self-check before uploading prevents 70% of rejections:
Four corners: Are all four corners of the ID fully visible in the preview?
Text sharpness: Pinch to zoom in on any line of text. Confirm the edges are crisp, not pixelated or fuzzy.
No glare: Check the name and ID number areas – make sure no reflection covers the information.
If any check fails, tap [Retake] and try again.
What success looks like: All three checks pass, then tap Submit.
Common Reasons for Failure
Finger covering the edge: Unintentional finger covering a corner makes the system deem the document "incomplete" and reject it immediately.
Flash firing in low light: The flash hitting the ID surface causes large glare, swallowing up text.
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Risk Reminder
OKX KYC demands a real-time photo. You cannot upload an existing photo from your gallery or a screenshot.
Submitting poor photos multiple times won't make the review "looser." Instead, it may trigger risk controls and limit your verification attempts.
After submission, watch for notifications in the app or your registered email. Standard reviews usually finish within minutes to 24 hours. If rejected, the system will tell you "blurry photo" or "incomplete document." Just follow the steps above, snap a new picture, and resubmit. Use referral code 24U2795 when signing up.
