What to Submit to Lift Binance Withdrawal Risk Control
When your withdrawal is blocked by risk control, what you need to submit depends entirely on the trigger reason—auto security lock just needs waiting, compliance review requires materials. First determine your restriction type, then prepare according to the corresponding requirements.
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Below are the specific materials and steps categorized by risk control type.
Prerequisites
You have logged into your Binance account and can see the withdrawal page or risk control notice.
You are able to obtain official documents such as bank statements, pay stubs, etc. (if required).
You are aware of your recent actions—whether you have just changed your password, switched devices, or made large transfers.
Step 1: Determine Your Type of Risk Control
Open the Binance app or web, go to [Security Center] → [Account Status], and check the specific content of the restriction prompt.
Scenario A: Recently changed password, reset 2FA, switched to a new device, or linked a new payment method
This is an auto security lock, no materials need to be submitted. Wait 24–48 hours for automatic lifting.
Scenario B: Risk control notice involves "Source of Wealth verification", "SOW review", or "KYC upgrade"
This is a compliance review, supporting documents need to be submitted, and you can proceed to the next step.
Scenario C: Restriction notice displays "Cooperating with law enforcement investigation" or "Judicial freeze"
This situation is usually not within the scope of user appeal and needs to wait for law enforcement to handle.
Completion standard: Clearly identify whether your restriction falls under A (auto lock), B (compliance review) or C (law enforcement freeze).
Step 2: Prepare Documents According to Compliance Review Requirements (For Scenario B Only)
If you confirm it is Scenario B, go to [Identity Verification] → [Source of Funds/Funds Proof] page, and select the category corresponding to your actual situation.
General document requirements:
Format: PDF, JPG or PNG, single file no larger than 10MB
Clarity: Text areas must not be obscured or blurred, all four corners of the file must be intact
Name consistency: The name on the document must exactly match the real-name information of your Binance account.
Category 1: Employed salaried worker
Recent 3 months bank statements (showing salary credits)
Recent 3 months pay stubs
Previous year's tax certificate
You can submit any one or a combination of the above materials.
Category 2: Self-employed / Business owner
Service contracts or invoices
Profit and loss statement (with official stamp)
Business registration certificate
Category 3: Investor / Trader
Investment or trading portfolio statement (showing your name and total asset value)
Category 4: Student or without fixed income
Student ID or enrollment certificate
Explanation of the source of funds (if supported by family, attach proof of relationship)
Category 5: Cryptocurrency source (transferred from another platform)
Screenshot of withdrawal record from the originating platform (including TxID)
Or wallet holding screenshot (displaying address and balance)
Completion standard: Prepare all documents according to the above categories.
Step 3: Upload Documents and Submit Appeal
Go back to [Security Center] → [Account Restriction] → [Apply to Lift].
Click [Start Appeal].
Upload the prepared documents, fill in the source of funds description as required (format reference: "2026-03-15 | 0xabc...def | Withdrawal from OKX exchange | Fiat purchased BTC then transferred out").
After submission, check the linked email and click the verification link—the appeal form must be confirmed via email within 72 hours after submission, otherwise the appeal becomes invalid.
Completion standard: Successfully submitted and obtained an appeal tracking ID.
Step 4: If Video Verification is Required
Some complex cases will require a recorded video. Prepare according to the following requirements:
Record under sufficient lighting, full face and ID document page clearly visible
Record continuously in one take; content should include: today's date, the coin and amount of the withdrawal you are requesting, confirmation that it is your own operation, your Binance registered email
Upload through the official appeal form, do not send to unofficial emails or chat channels.
Completion standard: Video submitted as required.
Common Reasons for Failure
Mistaking "auto security lock" for "compliance review" and submitting unnecessary materials
Auto security lock (triggered after password change, device switch) just requires waiting 24–48 hours, no proof is needed. If you submit appeal materials during this time, it may instead push the ticket into a manual queue, delaying the automatic unlock time.
Risk Warning
Do not forge or modify documents: If tampered documents are detected, the account may be permanently restricted.
Binance does not have phone customer service: Anyone calling you claiming they can help unlock is a scammer.
Compliance review has no fixed timeline: System security locks are usually lifted within 48 hours, but the manual review period for compliance reviews can range from several days to several weeks.
The world's largest cryptocurrency exchange by trading volume,leading in security and liquidity.
New user benefit: Enjoy 20% off trading fees upon registration!
How to Confirm Operation is Completed
After submitting materials, check the status in [Security Center] or [Verification Records]. When the restriction prompt disappears and the withdrawal page returns to normal, you can try initiating a small withdrawal to confirm that the function has been restored.
If there is still no update after more than 5 working days, follow up on the ticket via [Help Center] → [Contact Customer Support], and provide the appeal tracking ID to inquire about the progress.
