Binance ID Card Upload Order Wrong: Should You Withdraw or Wait for Review?
Wait for the review result; do not withdraw the application on your own. During the Binance identity verification process, once you submit the document photos, your application enters the review queue. The system does not provide a user-side "withdraw" or "cancel" button. The only path is to wait for the outcome — if it fails, you'll be sent back to re-upload; if it passes, no further action is needed.
1. First, Confirm Your Submission Status
Step 1: Check the current verification stage
What to do: Log in to your Binance account and go to 【User Center】→【Identity Verification】.
How to do it: Look at the review status displayed on the page:
Status A: "Under Review" or "Processing" — This means your application is already in the queue, and the system does not support withdrawal.
Status B: "Pending Submission" or "Incomplete" — This means you have not yet clicked the final submit button, so you can go back and make changes.
When you're done: You will know whether you are in "Under Review" or "Not Submitted" status.
2. Why You Should Not Try to Withdraw on Your Own
In the Binance KYC flow, once you click the final submit button, your personal information and document photos enter the system review queue. The page clearly states: "After confirmation, you will not be able to make changes." The system offers no user-facing withdrawal option. Trying to refresh the page or close the browser will not stop the review; it will only lead to duplicate submissions or an interrupted verification.
3. The Correct Steps: Act According to Your Status
Scenario A: Under Review (the most likely status)
What to do: Wait for the review result and do not submit again.
How to do it: Binance will send a notification email once the review is complete. An incorrect order of the front and back sides usually does not directly cause rejection — as long as both photos were uploaded successfully and the information is clear and legible, the reviewer can correctly identify them. The sequence itself is not the decisive factor.
When you're done: You receive an email notification with the review result.
Scenario B: Review Failed and Was Returned
What to do: Re-submit the correct photos as instructed on the page.
How to do it: After a failed review, the identity verification page usually displays an "Edit" or "Re-verify" button. Click it to re-upload your document photos (this time pay attention to which side is the front and which is the back).
When you're done: Successfully re-submit, and your application enters the next round of review.
Prerequisite: You have completed the KYC information entry and are at the document upload stage. If you have not yet submitted, simply go back and make the correction.
4. If the Page Shows "Review Failed" but There Is No Retry Option
In very rare cases, a failed review may not display a modification button directly. In that situation, contact customer support.
Step 2: Reach out to online customer service (only in the above situation)
What to do: Contact official support and explain that the order of the uploaded ID card photos may have been reversed.
How to do it: Log in to the Binance App or website, tap the "Support" icon in the bottom-right corner → select the "Identity Verification" category → describe: "The order of my ID photo submission may be reversed, please help me confirm whether I can re-submit." Include your account ID.
When you're done: Customer service gives you clear guidance or opens the re-submission option for your account.
Risk reminder: Binance has strict compliance requirements for identity verification information. If you repeatedly submit incorrect information or experience multiple failed verifications during the process, your account may temporarily have its trading functions limited. There is a daily limit on verification attempts — typically 10 times per day in the standard flow; if you exceed this, you must wait 24 hours before trying again.
After completing the steps above, how do you confirm the issue is resolved?
Check your email for the Binance review result notification, or log in to your account and view the identity verification page status. If it shows "Verified," the order did not affect the outcome, and the process is complete. If it shows "Review Failed," click the retry or edit button on the page to re-upload your document photos (this time matching the front side to the back side correctly). If more than 24 hours have passed and you still have not received any notification, ask about the review progress through online customer service.
