What to Do If You Deposit by Mistake During Binance Network Maintenance?
Funds deposited during network maintenance are not lost. Binance has made it clear: deposits that fail to arrive due to network maintenance will be credited automatically once maintenance is finished. You do not need to submit an extra appeal. Your only tasks are to confirm the deposit status, wait for restoration, or consider using another available network.
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Step 1: Confirm the network is indeed under maintenance
If your deposit does not show up right away, first visit Binance's Deposit & Withdrawal Status page to check whether the network is marked as "Under Maintenance" or "Suspended".
Binance conducts wallet maintenance regularly. During these periods, deposit and withdrawal functions are temporarily offline, usually for about one hour. Reasons include software/hardware upgrades, hard forks, network congestion, etc.
How to know you're done: You have confirmed that the network is shown as suspended or under maintenance on the status page.
Step 2: What to do during network maintenance
Situation A – You already submitted the transfer, but it hasn't arrived on Binance
If the on-chain transaction is confirmed but Binance has not credited it due to maintenance, your funds are not lost. They will be automatically credited to your account once maintenance ends. No action is required.
We recommend clicking [Set Reminder] to be notified when maintenance is complete.
Situation B – You haven't sent the transfer yet and are planning to deposit
If the target network is under maintenance, check whether the coin supports other available networks for deposits (e.g., TRC20, BEP20) and choose an alternative network to complete the operation.
How to know you're done: Depending on your situation, you've either decided to wait for maintenance to finish or switched to another network.
Step 3: Confirm the deposit after maintenance ends
Once maintenance is complete, the deposit function will resume automatically without further notice. Log in to your Binance app or website, go to [Wallet] – [Deposit History] and check whether the deposit status has changed to "Completed".
How to know you're done: The transaction status in your deposit history shows "Completed" and your asset balance has been updated.
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FAQ and Risk Reminders
Can I cancel this transaction during maintenance? No. Once a transaction is broadcast on-chain, it is irreversible. You can only wait for the maintenance to finish so the funds are automatically credited.
What if the deposit still hasn't arrived after maintenance ends? First, check your deposit history status. If it remains missing for a long time, you can submit a request through the Deposit Recovery tool in the Binance Help Center, attaching the transaction hash (TxID).
Estimated processing times for different error scenarios:
Deposit not credited due to network maintenance: Handled automatically, no application needed
Incorrect or missing Memo: 2–3 business days
Deposit of a delisted token: 2–3 business days
Deposit to an unsupported network: Up to 30 business days (a 200 USDT handling fee may apply)
Risk reminders:
Binance's official announcements clearly warn that if users deposit via a network that is no longer supported, the assets may be lost and will not be credited to the account.
Before depositing, always confirm that the chosen network is on Binance's supported list and that its deposit & withdrawal status shows "Normal".
Go to the Binance Deposit & Withdrawal Status page to confirm whether the relevant network is under maintenance. If you have already sent the transfer but it hasn't arrived, wait for maintenance to finish – the funds will be credited automatically. If you haven't sent it yet, check whether the coin supports other available networks. Maintenance usually lasts about 1 hour; keep an eye on the status update. You can use referral code FYLK9104 when registering for Binance.
