When a company wallet transfers to a personal account, the platform requires proof of source of funds because this transaction triggers anti-money laundering (AML) compliance checks. You need to prepare a complete set of materials that can prove the money comes from the company's legal business operations and there is a valid business reason for transferring it to you.
According to general AML (Anti-Money Laundering) and KYC (Know Your Customer) compliance requirements, the core of source of funds proof is to trace the legal origin of the funds, not just to prove you currently hold the money. For transfers from a company wallet to a personal account, compliance depends on the local regulatory requirements of both the sender and receiver, including rules from the Hong Kong Monetary Authority (HKMA), US FinCEN, Singapore MAS, etc.
The materials you need to prepare fall into three main categories.
Part 1: Documents Proving the Company's Legal Source of Funds
This part proves that the company has the corresponding funds and that the funds come from legitimate business income. Prepare the following documents (with a validity standard of the last 3 months and the most recent fiscal year):
- Company audit report: audited financial statements for the most recent fiscal year. If the company is a small business exempt from audit, you can provide bank statements and business vouchers for the last 6 months instead.
- Company existence proof: documents such as the certificate of incorporation and business registration certificate that prove the company's legal establishment.
- Business income proof: invoices issued to customers, contracts, bills of lading, etc., showing the company has real business revenue.
Part 2: Documents Proving the Transfer from Company to Individual is Legal and Compliant
Based on the specific purpose of the transfer, prepare the corresponding supporting documents. The required materials differ completely from scenario to scenario; choosing the wrong scenario will result in rejection:
Case A: Shareholder dividend
- Shareholders' dividend resolution (including distribution ratio and amount)
- Company tax payment certificate (proving relevant taxes on dividends have been paid)
- Proof of the recipient's shareholder identity
Case B: Salary/bonus payment
- Employment contract or agreement
- Salary breakdown sheet
- Proof of individual income tax withholding
Case C: Service remuneration
- Service contract
- Proof of service deliverables
- Invoice or tax payment voucher
Case D: Repayment of personal loan
- Loan agreement
- Repayment records
Case E: Purchase from an individual
- Purchase contract
- Invoice or receipt
Risk Warning: If a company account frequently transfers large amounts to personal accounts without a reasonable business background, the bank may determine there is a money laundering risk and has the right to refuse the transaction. In addition, submitting fake transaction materials will be directly rejected by the bank. Accumulating 3 violations may restrict the company account's external transfer privileges.
Part 3: Recipient's Personal Identity Documents
This part proves that you are the intended recipient and that you have a legal basis for receiving the funds:
- Valid personal ID document (ID card or passport)
- Tax residency certificate (required by some platforms)
- Proof of address from the last 3 months (bank statement or utility bill)
- Personal bank card or account information
Common Reasons for Audit Failure
The most common pitfall is incomplete materials: submitting only personal bank statements without any proof of the company's source of funds. Another issue is scenario confusion: for instance, transferring a salary to a personal account but submitting documents for a loan scenario, which doesn't match and leads to direct rejection.
Subsequent Steps and Precautions
It is recommended to organize your materials along three lines: company source of funds → company-to-person transfer scenario → recipient identity. All documents must be clear and complete, preferably with official seals or signatures. If the transfer exceeds regulatory thresholds, you must complete the declaration with the local regulatory authority in advance. After submitting the materials, the bank or platform review typically takes 1–5 working days. Keep your contact information open during this period, as the bank may need to request additional information.
