What to Do if Photo Text is Blurry on Binance?
Blurred text in photos is usually not a system glitch, but rather a result of poor focus, bad lighting, or directly using a re-photographed image or screenshot. Fixing this does not require replacing your ID; you just need to retake a photo that meets the requirements.
Step 1: Confirm Why the Photo Was Marked as "Blurry"
First, understand what the system means by "blurry." The vast majority of cases fall into one of these three issues.
Check against these reasons:
Out of focus: The phone was too close (less than 20 cm) or too far from the ID, making text such as name and ID number unreadable.
Lighting problems: Shooting in a dark environment, or having the flash reflect off the ID surface and obscure key information. Binance officially lists "poor lighting" as one of the main reasons for facial recognition and document recognition failures.
Using a re-photographed image or screenshot: Uploading a photo of an old picture or a scanned copy stored on the phone instead of taking a direct photo of the original document. Binance requires an "original document photo"; re-photographs and screenshots will be automatically rejected as invalid images.
Standard for completing this step: Identify the root cause of your photo rejection.
Binance's system has a specific definition for "clear": the name, ID number, issuing authority, validity period, and other text on the ID must be legible to the naked eye. Any blurry area will trigger an automatic rejection.
Step 2: Retake the Photo Using the Correct Process
When retaking, follow the steps below in order. Do not rely on intuition.
Execute in sequence:
Lay the ID flat: Place the document on a surface with even lighting and a solid (preferably dark) color. Make sure the ID is completely spread out, all four corners are visible, and there is no curling or bending.
Find the right lighting: Operate in a room with even lighting. Avoid standing directly opposite a window (backlighting) and do not let a strong light source shine directly on the ID surface. Do not use flash.
Shoot vertically: Position the phone camera perpendicular to the document surface (do not tilt). Keep a distance of about 20–30 cm.
Tap the screen to focus: Tap on the ID area on the phone screen, wait for the image to become sharp (a focus frame or "focused" prompt appears), then press the shutter.
Standard for completing this step: When you zoom in on the new photo, the text on the ID is clearly legible to the naked eye.
Step 3: Confirm Other Mandatory Photo Requirements
A clear photo is not necessarily sufficient. You must also check against the following conditions.
Verify one by one:
All four corners intact: When taking the photo, ensure that all four corners of the document are in the frame and have not been cropped out. Binance's system has a strict recognition threshold for "border completeness."
Complete information: The front of the ID must fully display the national emblem, issuing authority, and validity period; the back must clearly show the holder's information and the chip area.
Correct format: Upload the newly taken photo directly. Edited, cropped, collaged, or watermarked images are not accepted.
Standard for completing this step: The photo is clear, complete, and has not been edited in any way.
Common Reasons for Failure
"Blurry" is the easiest pitfall to fall into, but also the easiest to fix. Many people, after being rejected, find it troublesome and repeatedly submit the same photo, only to fail consecutively. Another frequent issue is mistakenly using a re-photographed image—for instance, uploading an old ID photo saved on the phone. The system will determine it was not taken directly from the original and reject it.
Next step: Open the Binance App, go to the [Identity Verification] page to see the specific failure reason. If you need to retake the photo, follow the sequence in Step 2 again—even lighting, vertical shooting, and proper focus. Confirm that the text on the new photo is clear and legible before submitting. You can use referral code FYLK9104 when registering.
